Tech writer and former educator with over seven years experience looking to leverage skills and expertise to contribute to a team in need of communication solutions.
Overview
20
20
years of professional experience
Work History
Project Specialist Technical Writer
New Solutions
02.2022 - 09.2024
Edited Structural Fire, Aviation Management and ACETA resource manuals for the National Park Service.
Collaborated with national and regional level staff to review, update, and edit national policy.
Conducted research to ensure accuracy and relevancy of content.
Edited and proofread resource manuals for grammar, punctuation, and style.
Edited PDF and Word documents to ensure 508 compliance.
Developed and implemented a consistent style guide, template, and format for each resource manual, enhancing readability and consistency.
Implemented document control processes to track and manage revisions to ensure the accuracy and timeliness of deliverables.
Designed and maintained templates and style guides to standardize the formatting and presentation of technical documentation across multiple projects.
Technical Writer
HydroPoint Data Systems, Inc.
02.2017 - 03.2023
Planned, developed, organized, wrote, and edited procedures, manuals, help articles, and other supporting documents.
Studied product prototypes and gathered information from product designers and developers to assist in writing documentation throughout the production lifecycle.
Selected appropriate medium for message or audience, such as manuals, online help, illustrations, and videos.
Standardized content across platforms and media to ensure continuity of corporate style and standards.
Maintained a comprehensive library of technical terminology and documentation and managed updates and revisions to technical literature.
Collaborated with with support staff and call center to create documentation based on needs and requests.
Wrote documentation for online and mobile user help and print production.
Wrote, edited and formatted internal company policy documentation.
Technical Writer
Fincretive, LLC.
Boise, ID
01.2025 - Current
Responsible for creating documentation for merchants and POS dealers in the payment services industry.
Proofread copy written by colleagues to correct spelling, punctuation, and grammar.
Edited and proofread technical documents for accuracy and consistency.
Organized material to research and complete writing tasks.
Organized and tracked version control of documentation for company users.
Formatted, edited and updated company policy.
Educator
West Ada School District
08.2005 - 05.2016
Developed and implemented lesson plans that met the various learning styles and abilities of elementary students.
Utilized teaching strategies, such as hands-on activities and technology integration, to enhance student understanding and motivation.
Conducted regular assessments of student progress and adjusted teaching methods to meet individual needs and promote academic growth.
Collaborated with colleagues, parents, and support staff to create a cohesive learning environment that fostered student achievement and social development.
Actively participated in professional development opportunities to stay current on best practices in education and continuously improve teaching skills.
Proofreader and Editor
Freelance
01.2011 - 01.2014
Work with literary agency to proofread, edit and suggest content changes on works of fiction. Proofread and edited for grammar, clarity, and narrative arc. Provided constructive feedback and suggestions for improving content to enhance engagement with target audiences.
Work with language learner's testing agency to proofread test items for second language learners. ensured accuracy and consistency in content, grammar, punctuation and style.
Sr Software Engineer at P Square Toll Solutions India Pvt Ltd / Seeroo IT Solutions (P Square Solutions LLC – Contractor)Sr Software Engineer at P Square Toll Solutions India Pvt Ltd / Seeroo IT Solutions (P Square Solutions LLC – Contractor)
Registered Nurse – Medical-Surgical Unit at St. Luke's Meridian Medical CenterRegistered Nurse – Medical-Surgical Unit at St. Luke's Meridian Medical Center