Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori Cawthon

Bardstown,KY

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.


Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Overview

13
13
years of professional experience

Work History

Supervisor, Cashier, Front End Service Desk

Krogers Grocery Store
11.2014 - Current
  • Reviewed weekly sales ads and monitored price changes.
  • Oversaw and optimized work of craftsmen performing high-quality, precision work.
  • Set overall vision and provided team leadership.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked with management team to implement proper division of responsibilities.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Identified individual employee's unique work styles and adapted management methods.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Collected and authorized payments of guests.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
  • Maintained compliance with company policies, objectives and communication goals.

Cashier, Assistant Manager,

Rooster Run
04.2010 - 09.2014
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored security and handled incidents calmly.
  • Reduced financial discrepancies by monitoring credit card sales and deposits.
  • Achieved recognition for contribution to store success by optimizing sales.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Reviewed weekly sales ads and monitored price changes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Education

High School Diploma -

Nelson County High School
Bardstown, KY
06.1990

Skills

  • Cooperative Attitude
  • Feedback Acceptance
  • Customer Complaint Resolution
  • POS Inventory System Operation
  • Bagging and Packaging
  • Work Task Prioritization
  • Liquor Regulations and Compliance
  • Customer Relations
  • Customer Transactions
  • Product Location
  • Inventory Stocking
  • Cash Register Operation

Timeline

Supervisor, Cashier, Front End Service Desk

Krogers Grocery Store
11.2014 - Current

Cashier, Assistant Manager,

Rooster Run
04.2010 - 09.2014

High School Diploma -

Nelson County High School

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Lori Cawthon