Lori Damico

Making outbound fundraising calls for Republican Party...

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Maintained energy and enthusiasm in fast-paced environment.

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Checked patient insurance, demographic and health history to keep information current.
• Transcribed phone messages and relayed to appropriate personnel.
• Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
• Completed and filed financial documentation for accounting purposes.

• Used Epic to schedule appointments.
• Followed document protocols to safeguard confidentiality of patient records.
• Helped address client complaints through timely corrective actions and appropriate referrals.
• Worked with patients to ascertain issues and make referrals to appropriate specialists.
• Facilitated communication between patients and various departments and staff.

• Processed debtor payments and updated accounts to reflect new balance.
• Carried out day-day-day duties accurately and efficiently.
• Maintained energy and enthusiasm in fast-paced environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.