Lori Denman
Ashley,MI
Summary
Knowledgeable Manager with proven background in managing operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Overview
18
18
years of professional experience
Work History
Store Manager
Serv-U-success
06.2021 - Current
- Managed service operations within the store following core process to provide gold standards
- Maintained a team to deliver efficient customer service, task completion and homestore projects
- Maintained high standards of store appearance by leading staff in stocking, rotation, condition and routine balance on hand maintenance
- Conducted performance evaluations for staff members, identifying areas of growth and training
- Approved regular payroll and scheduled employees to the store needs
- Trained and guided team members in multiple store locations
Director in Dining CDM,CFPP
ASHLEY CARE CENTER
08.2006 - 07.2020
- Effectively manage, supervise, and train staff on customer service, food & beverage knowledge, palatability, and health & safety standards
- Collaborated with management team to develop and train dietary requirements across all departments
- Interviewed, hired, trained and scheduled dietary staff to provide optimal customer service
- Maintained strict health and safety standards in accordance with local, state and federal regulations
- Conduct regular performance evaluations of dietary staff
Education
Associate's degree - Business Administration
Davenport University
Grand Rapids, MI02.2012
Skills
- Customer Service
- Computer/applications
- Work Planning and Prioritization
- Communication Skills
- Budgeting/Accounting
- Recruitment and hiring
- Retail inventory management
- Quality Assurance
LMS365
Store Manger level 100
Core process
Timeline
Store Manager
Serv-U-success
06.2021 - Current
Director in Dining CDM,CFPP
ASHLEY CARE CENTER
08.2006 - 07.2020
Associate's degree - Business Administration
Davenport University
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