Lori Dice
Woodstock,GA
Summary
Accomplished Manager successful in orchestrating operations and leading employees. Robust background encompassing problem resolution, business development and customer relations. Thrives in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls.
Overview
23
23
years of professional experience
Work History
Owner/Operator/Area Sales Manager
Superior Shredding
Corona, CA
01.2008 - 10.2018
- Responsible for new client development and maintaining relationships with customers.
- Grew start up company to over 400 routine customers.
- Involved in all aspects of customer service including problem solving and follow up.
- Scheduled client services and created daily vehicle route schedule based on customers needs.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Area Sales Representative
Fidelity National Title/LSI
Santa Ana, CA
04.1996 - 02.2008
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Networked at events and by phone to expand business profits and revenues.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Cold-called leads and closed large number of new sales over several months.
- Grew business sales by over 300% through exceptional customer service and cold calling.
Education
Associate of Science - Business Administration
California State University - Fullerton
Fullerton, CASkills
- Staff Management
- Policies and procedures
- Strategic planning
- Sales Development
- Customer Relations
Timeline
Owner/Operator/Area Sales Manager
Superior Shredding
01.2008 - 10.2018
Area Sales Representative
Fidelity National Title/LSI
04.1996 - 02.2008
Associate of Science - Business Administration
California State University - Fullerton
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