Lori Duraney
Campbell,OH
Summary
Dedicated Legal Secretary with proven expertise at Wellman, Jeren, Hackett & Skoufatos Co., L.P.A. Skilled in file organization and client communication, I enhanced office efficiency through an innovative filing system and provided exceptional customer service, ensuring a welcoming environment for clients. Committed to maintaining confidentiality and fostering strong attorney-client relationships.
Overview
22
22
years of professional experience
Work History
Legal Secretary/File Clerk
Wellman, Jeren, Hackett & Skoufatos Co., L.P.A.
04.2003 - 01.2025
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Answered and directed calls
- Received and placed telephone calls to clients and prospective clients.
- Provided exceptional customer service when greeting clients and answering phone calls, providing a welcoming environment
- Scheduled and made appointments for two attorneys.
- Improved file organization by implementing an efficient categorization and labeling system.
Education
Associate of Applied Science - Legal Assistant
ETI Technical College of Niles
Niles, Ohio08-1998
Skills
- File organization
- Word processing
- Client communication
- Calendar management
- Client correspondence
- Phone etiquette
Timeline
Legal Secretary/File Clerk
Wellman, Jeren, Hackett & Skoufatos Co., L.P.A.
04.2003 - 01.2025
Associate of Applied Science - Legal Assistant
ETI Technical College of Niles
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