Lori Durant
Hutchinson
Summary
Dynamic Program Director of the after school program and summer program , for USD #309 with a proven track record at (SHASK) South Hutchinson after school kids, adept at program management and operational improvement. Successfully designed training initiatives that enhanced staff competencies and fostered community engagement. Skilled in budget management and relationship building, ensuring compliance and program quality while creating a nurturing environment for children's development.
Overview
20
20
years of professional experience
Work History
Director
So Hutchinson Meth Church/After School/summer Prog
06.2023 - 04.2025
- Designed and executed comprehensive training programs for staff, enhancing skills and competencies.
- Initiated coutreach programs to raise awareness and increase participation, strengthening community relations.
- Collaborated with social services to communicate with schools and customer service in school program areas.
- Ensured compliance with state licensing regulations through diligent monitoring and timely reporting.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Navigator between regulatory agencies'' requirements ensuring accurate documentation submission including health department inspections.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Implemented ongoing professional development opportunities for staff members to foster continuous growth and improvement.
- Adhered to budgetary guidelines to set financial goals and maintain school profitability.
- Coordinated and facilitated development of cooperative efforts between schools and other community agencies in serving students.
- Attended approved training and continuing education courses to maintain certifications.
- Verified that training, technical assistance and compliance monitoring included tiered processes and actions based on school performance.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Developed strong relationships with families, fostering open communication and collaboration for children''s success.
- Enhanced program quality by implementing research-based early childhood education practices and curriculum.
- Created a safe, nurturing environment that promoted the social-emotional, cognitive, language, and physical development of each child.
- Organized family engagement events to build trust between the program staff and parents or guardians of enrolled children.
- Developed annual budgets, managed financial records, and secured funding through grants and fundraising events.
- Conducted regular staff meetings promoting transparency fostering open exchange discussing ongoing feedback/suggestions for improvements.
- Engaged with parents and families to build positive relationships for children to thrive.
- Managed program paperwork and child records to comply with state requirements.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Stayed current on guidelines to maintain compliant program operations.
Pharmacy Clerk
Hutchinson Hospital
01.2022 - 01.2023
- Verified prescription information prior to entry in pharmacy computer system.
- Established and maintained patient profiles, updating organizational database with current information.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Confirmed customer information and insurance eligibility for prescriptions.
Pharmacy Technician
Hutchinson Clinic
02.2005 - 10.2014
- Communicated extensively with patients by providing them with assistance, support and instructions.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Ensured proper entry and processing of patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Counted, measured, and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
- Ordered medicines daily to ensure compliance with demands and needs.
- Processed incoming drug orders.
- Assisted the pharmacist with filling prescriptions for 200-400 customers daily.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Reviewed and verified customer information and insurance provider information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed a wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
- Coordinated verification and filling of more than 400 daily prescriptions in high-volume in a fast paced pharmacy environment.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
Education
Office Technologies
Hutchinson Community College
Hutchinson, KSHigh School Diploma -
Central Christian High School
Hutchinson, KS1983
Skills
- Learning management systems
- Customer service
- MS Office
- Supervision
- Operational improvement
- Problem resolution
- Motivated team player
- Process improvement
- Business operations
- Payment collection
- Patient Scheduling
- Multi-line phone talent
- Strong client relations
- Team management
- Project organization
- Data entry
- People-oriented
- Types 50 WPM
- Relationship development
- Relationship building
- Decision-making
- Strategies and goals
- Organizational development
- Goal setting
- Budget management
- Program management
- Financial reporting
- Rules and regulations
- Financial management
- Financial planning
- Strategic planning
- Verbal and written communication
Timeline
Director
So Hutchinson Meth Church/After School/summer Prog
06.2023 - 04.2025
Pharmacy Clerk
Hutchinson Hospital
01.2022 - 01.2023
Pharmacy Technician
Hutchinson Clinic
02.2005 - 10.2014
Office Technologies
Hutchinson Community College
High School Diploma -
Central Christian High School
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