Lori Errer
Brighton,MI
Summary
Compassionate graduate registered nurse known for high productivity, efficient task completion, and critical thinking. Skilled in clinical team collaboration and medication management. Excels in communication and adaptability, ensuring optimal patient support. Demonstrates strong prioritization skills, problem-solving, and a patient-focused approach to nursing care.
Overview
16
16
years of professional experience
Work History
Pharmacy Tech Specialist Senior
Michigan Medicine
05.2009 - Current
- Educate patients during first-dose follow-up calls regarding medication use, dosing schedule, proper storage, review potential side effects, medication labels, and infusion compliance.
- Collaborate with healthcare professionals to optimize patient care, facilitate Rx extensions with clinic physicians, create weekly laboratory analysis flowsheets, and thorough documentation using the Epic MiChart system.
- Liaise with nurses and pharmacists in dispensing medication, review allergies, verify the accuracy of information in computer, and report adverse reactions and therapy discrepancies promptly.
- Train new technicians on pharmacy software, PolicyStat, procedures, patient phone call etiquette, calculating and mixing medication refills per Rx, and best practices.
- Enhanced department efficiency by creating and implementing organizational process improvements.
- Participate in continuing education and training to stay current with pharmacy practices and technology.
- Provide exceptional customer service with weekly communication, answer inquiries regarding medication, DME, or other health-related topics, and address these concerns with empathy.
Education
Nursing
Schoolcraft College
08-2025
Pharmacy Technician
Skills
- Medication management
- Patient education, Employee training
- Clinical documentation
- Collaboration, Operations support
- Customer service and issue resolution
- Time management and efficiency
- Quality control procedures
- Confidentiality, HIPAA compliance
Timeline
Pharmacy Tech Specialist Senior
Michigan Medicine
05.2009 - Current
Nursing
Schoolcraft College
Pharmacy Technician
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