Lori Estrella-Auger
Boynton Beach,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Guide
Surterra Wellness
01.2023 - Current
- Communicated professionally with customers, answering questions, addressing concerns and making product recommendations.
- Built personal relationships with guests to promote positive experiences.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Promoting products during store sales and product launch events.
- Maintaining accurate patient records to ensure prescriptions and medical cards are up to date.
- Managing a full room of patients, getting them checked in and taken care of without too long of a wait time.
- Processing online orders.
- Handing digital payments and cash.
- Restocking cabinets and shelves throughout the day.
- Taking inventory and entering data during closing shift.
- Updating menus, helping coworkers, and maintaining a clean and organized workstation and store environment.
Private Art Instructor
Self-employed
08.2018 - 08.2023
- Developed and maintained relationships with local artists and museums to enhance student learning.
- Fostered love for art and learning to inspire students to pursue passions and interests.
- Facilitated workshops on various art techniques, expanding students'' knowledge and skillsets beyond traditional mediums.
- Developed individualized lesson plans to cater to each student''s unique learning style and goals.
- Developed tailored critiques for each student''s work that balanced praise with constructive criticism for continuous growth as an artist.
- Organized art exhibits for showcasing student work, raising community awareness about the importance of arts education.
- Collaborated with other art instructors to exchange best practices, ensuring continuous improvement in teaching methods.
- Enhanced classroom instruction with multimedia presentations.
- Nurtured a sense of community among students by facilitating group projects and collaborative activities that fostered teamwork and mutual respect.
- Developed and implemented various thematic lesson plans, utilizing age-appropriate material and focusing on relevant topics.
- Incorporated student interests and experiences to make learning relevant and meaningful.
Assistant to the Director
Morada Way Arts And Cultural District
05.2016 - 01.2017
- Worked with senior management to initiate new projects and assist in various processes.
- Served as a liaison between various departments within the organization, promoting collaboration towards common goals.
- Provided exceptional administrative support to the Director during high-profile events and conferences, fostering a professional image for the organization.
- Streamlined office processes for increased productivity with effective organizational strategies and time management techniques.
- Managed project timelines under the direction of the Director, ensuring successful completion.
- Managed financial tasks such as budget tracking and expense reporting, maintaining accurate records for departmental spending.
- Updated and maintained confidential databases and records.
- Prepared essential documentation such as contracts, invoices, memos, or meeting agendas under tight deadlines without compromising accuracy or quality.
- Contributed to the development of new policies by participating in brainstorming sessions and providing insightful suggestions.
- Trained and mentored new employees on industry practices and business operations.
- Oversaw purchasing and organization of art supplies and studio inventory.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Took notes and dictation at meetings.
- Volunteered to help with special projects of varying degrees of complexity.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Gallery Director
Rhode Island Watercolor Society
06.2013 - 03.2016
- Maintained safety and accuracy of shipments of works of art and curated collections.
- Collaborated with artists on exhibition planning, installation layout, and promotional materials for cohesive presentation.
- Maintained detailed artwork descriptions and artist biographies in central database to facilitate accurate delivery of information to visitors.
- Managed budgets for exhibitions, events, or promotions by carefully monitoring expenses and maximizing resources.
- Posted weekly accounts payables to maintain gallery's creditworthiness with vendors and other creditors.
- Managed office and gallery supplies inventories and placed reorders to maintain predetermined stock levels.
- Developed strong relationships with artists, collectors, and industry professionals to grow the gallery''s reputation.
- Networked at creative events to identify new talent and artistic works in local areas.
- Increased art sales by developing and implementing innovative marketing strategies.
- Actively engaged with all stakeholders during events by tracking attendance, supervising volunteer staff and welcoming guests.
- Managed all paper and digital documentation related to accessions, loans, transfers, and other collections-related transactions.
- Maintained accurate inventory records for efficient tracking of available artwork and sales transactions.
- Assisted marketing team with creation and posting of website and social media content to promote gallery to current and potential customers.
- Tracked gallery artwork and recorded sold and removed items to maintain accurate physical and financial inventory.
- Organized successful opening receptions with attention to detail, creating memorable experiences for attendees.
- Negotiated contracts with artists, securing favorable terms for both parties in teaching agreements and juried exhibition contracts.
- Established partnerships with local businesses, cultural institutions, or community organizations as part of cross-promotional efforts that benefited all involved parties.
- Coordinated shipping logistics for sold artworks, ensuring safe transport to domestic or international destinations.
- Managed gallery operations, ensuring smooth daily functioning and excellent customer service.
- Promoted events and exhibits via social media, email and other communication methods, boosting attendance of all events.
- Wrote and reviewed grant proposals, journal articles, blog posts, institutional reports and monthly newsletters.
- Received, photographed, cataloged, researched and prepared artwork for display in monthly exhibitions.
- Strengthened communication skills through regular interactions with others.
- Informed visitors of exhibit features and highlights to promote enriching gallery experiences.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked effectively in fast-paced environments.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Resolved problems, improved operations and provided exceptional service.
- Supervised staff and groups of volunteers, providing training and guidance to ensure consistent high-quality performance.
Education
Bachelor of Arts - Fine Arts
School of Visual Arts
New York, NY06.1996
Skills
- Team Leadership
- Group Oversight
- Schedule oversight
- Program coordination
- Computer Skills
- Operations Management
- Client Relationship Management
- Problem Resolution
- Artistic Talent
- Engaging personality
- Expert Communication
- Inventory Management
Hobbies
Art, Music, Reading, Whole Food Nutrition, Cooking and Baking (Gluten and sugar free), Spending time outdoors, cycling, swimming, walking, gardening, camping.
Timeline
Guide
Surterra Wellness
01.2023 - Current
Private Art Instructor
Self-employed
08.2018 - 08.2023
Assistant to the Director
Morada Way Arts And Cultural District
05.2016 - 01.2017
Gallery Director
Rhode Island Watercolor Society
06.2013 - 03.2016
Bachelor of Arts - Fine Arts
School of Visual Arts
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