Summary
Overview
Work History
Education
Skills
References
Languages
References
Timeline
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Ryu Lovely Alexander

San Francisco,CA

Summary

Top-performing budtender with a strong track record in customer service and product expertise. Achieved significant sales growth through effective educational initiatives and promotional strategies. Experienced in inventory management and team leadership, consistently exceeding sales targets while ensuring compliance with cannabis regulations.

Overview

3
3
years of professional experience

Work History

Guide

Embarc
Martinez, CA
11.2024 - 08.2025
  • Achieved recognition as top seller, consistently leading sales performance and upselling premium products.
  • Delivered knowledgeable customer service to diverse clientele, assisting in product selection based on needs.
  • Ensured compliance with California cannabis regulations, including ID verification and purchase limits.
  • Assisted with daily operations such as cash handling, POS transactions, stocking, and inventory audits.
  • Educated customers on cannabis strains and safe consumption practices to enhance informed decisions.
  • Supported promotional campaigns that drove customer loyalty and increased sales of premium products.

Budtender

Gold Flora LLC
Concord, CA
02.2024 - 11.2024
  • Delivered exceptional in-store customer service through personalized, one-on-one interactions.
  • Restocked sales floor to ensure availability of all products listed on store website.
  • Maintained adequate change levels in money recycler for efficient register operations.
  • Monitored product inventory using Treez, ensuring accuracy between physical stock and system records.

Budtender

Nug Dispensary
Oakland, CA
10.2022 - 08.2023
  • Delivered exceptional customer service to create positive experiences for all customers.
  • Maintained current knowledge of product offerings and regulatory changes.
  • Collaborated with team members to consistently exceed sales targets.
  • Managed inventory and restocked products to ensure availability.
  • Facilitated staff training and onboarding processes for new employees.

Retail Sales Lead

Quay Australia
Walnut Creek, CA
02.2022 - 07.2022
  • Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
  • Utilized comprehensive product knowledge to guide customers in informed purchasing decisions.
  • Participated in visual merchandising, enhancing product displays to improve shopping experience.
  • Conducted training sessions for new hires, emphasizing product knowledge and customer service skills.
  • Monitored key performance indicators (KPIs) to identify improvement areas and drive sales growth.
  • Managed cash transactions, ensuring accurate maintenance of cash registers.

Education

Associates of Science - Pharmacology

UMA
Clearwater, FL
01.2021

High School Diploma -

Galileo Academy of Science & Technology
San Francisco, CA
06-2018

Skills

  • Product knowledge
  • Customer service and engagement
  • Cannabis cultivation and horticulture
  • Regulatory compliance
  • Sales performance
  • Inventory management
  • Team leadership
  • Adaptability
  • Cash handling
  • Employee training
  • Visual merchandising
  • Problem solving
  • Effective communication
  • Customer relationship management

References

  • Christopher Hind, Embarc Assistant Manager, (415) 305-6325
  • Marilyn Roque, Embarc Lead, (925) 822-5038
  • Rachel Duncan, Former Gold Flora Lead, (925) 339-5270
  • Serenity Furguson, Gold Flora Operation Lead, (925) 595-1238
  • Daija Mashay Minor, Gold Flora Lead, (925) 319-3063

Languages

English
Native/ Bilingual
French
Professional
Spanish
Limited
Japanese
Limited

References

References available upon request.

Timeline

Guide

Embarc
11.2024 - 08.2025

Budtender

Gold Flora LLC
02.2024 - 11.2024

Budtender

Nug Dispensary
10.2022 - 08.2023

Retail Sales Lead

Quay Australia
02.2022 - 07.2022

Associates of Science - Pharmacology

UMA

High School Diploma -

Galileo Academy of Science & Technology

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