Summary
Overview
Work History
Education
Skills
Certification
Timeline

Lori Fahnestock

Sidney,OH

Summary

Veteran Pharmacy Technician with expertise in all facets of pharmacy operations and proven record of success in expeditiously filling prescription orders. Excellent customer service skills, sound judgement and demonstrated understanding of pharmacy operations.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician II

Walmart
Sidney, Ohio
12.1993 - Current
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Assisted in preparation, distribution, and storage of pharmaceuticals.
  • Counted, measured, and compounded medications following standard procedures.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.

Receptionist

Sidney Shelby County YMCA
Sidney, Ohio
03.1989 - 09.1989
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.

Education

High School Diploma -

Upper Valley Career Center, Piqua, OH
06.1982

Skills

FDA Compliance

  • Problem-Solving Skills
  • Organization and Prioritization
  • Prescription Refill Fulfillment
  • Updating Medication Histories
  • Patient Confidentiality
  • Pharmacy Operations
  • Pharmaceutical Preparation
  • Chemical Handling
  • Prescription Order Verification
  • Prescription Filling and Labeling
  • Medication Documentation
  • Dispensing Medications
  • Answering and Routing Calls
  • High-Volume Environments
  • Proper Labeling Procedures
  • FDA Drug Safety Guidelines
  • Medical Coding
  • Drug Inventory Control
  • Insurance Claim Processing Software
  • Pharmacist Assistance
  • Medication Side Effect Knowledge
  • Resolving Complaints
  • Benefits Research
  • Administrative Support
  • Information Documentation
  • Reviewing Patient Information
  • Administering Claims
  • HIPAA

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Certified Pharmacy Technician II - Walmart
12.1993 - Current
Receptionist - Sidney Shelby County YMCA
03.1989 - 09.1989
Upper Valley Career Center - High School Diploma,

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Lori Fahnestock