Lori Fisher
Certified Medical Administrative Assistant
Loveland,Oh
Summary
Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Skills
Front desk operations
Telephone etiquette
Medical terminology
Patient registration
Microsoft office
Insurance verification
HIPAA guidelines
Paperwork coordination
Documentation
Overview
21
21
years of professional experience
1
1
year of post-secondary education
Work History
Registrar
Trihealth/ Bethesda Warren County
07.2003 - 01.2005
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
- Greeted every guest with personable approach and provided knowledgeable service.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Verified paperwork accuracy and checked for completion prior to processing.
Machine Operator Tender and Trainer
JBM Packaging
01.2021 - 10.2024
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Nurses Aide
Lodge Retirement
09.2016 - 01.2021
- Contributed to a positive work environment by fostering strong relationships with colleagues and demonstrating a willingness to help others as needed.
- Earned recognition from patients, families, and supervisors for consistently displaying compassion, attentiveness, and dedication towards improving overall patient experience and satisfaction.
- Demonstrated excellent time management skills by prioritizing tasks based on urgency while maintaining high-quality patient care standards.
Store Manager
CosmoProf
01.2014 - 09.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Task and Cashier
Ulta
Cincinnati, OH
06.2012 - 06.2013
- Maintained cleanliness and presentation of stock room and production floor.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Team Leader
Convergence Marketing
Hanover, MD
11.2011 - 06.2013
- Referred to planograms, repair manuals and parts catalogs to diagnose and repair fixtures.
- Trained, coached and mentored staff to ensure smooth adoption of new program.
- Supervised a team of 10 associates.
- Managed 30 reset projects per season.
Health and Beauty Department Manager
Walmart
Cincinnati, OH
04.2013 - 01.2014
- Greeted all guests in a warm and friendly manner to create a positive first impression of the store.
- Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Maintained cleanliness and presentation of stock room and production floor.
Education
GED - undefined
Warren County Career Center
Lebanon, OH2003
Certificate - Business Office Technology- Medical
Warren County Career Center
Lebanon, OH 10.2002 - 06.2003
CMAA - Medical Assisting
Morgan State University
Baltimore, MD 02.2025 - 08.2025
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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