Lori Flannery
Vista,CA
Summary
Adept and passionate individual with more than 25 years working as Director and Senior Manager for over $1.5 Billion in revenue-generating business. Determined and experienced in mentoring regional managers and challenging team members to meet and exceed company goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Regional Manager
Aperto Property Management, Inc.
07.2022 - Current
- Oversaw annual budget process and daily, weekly and monthly regional business reporting leveraging information to optimize forecasting and future business goals.
- Attracted, retained and developed top regional talent to enhance team performance.
- Recognized for solving complex problems and addressing sensitive topics with clients and investors resulting in additional business.
- Led onboarding efforts and due diligence on multiple acquisition properties in Southern California.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Drove continued growth across multiple Southern California areas to enhance revised approaches to customer services, sales and superior operational leadership.
Regional Director of Asset Management
Birtcher Anderson & Davis
10.2021 - 07.2022
- Participated and directed promotional opportunities and onboarding of new accounts.
- Monitored staff performance by actively engaging in and observing day-to-day activities during quarterly site visits.
- Represented company at various national and global events.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
- Visited sites periodically to view service levels and adherence to global service standards.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Chief Operating Officer
A Vision Property Services, Inc.
04.2021 - 10.2021
- Oversaw day-to-day initial operations to keep organization running smoothly while meeting business goals.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
Fairfield Residential
Senior Manager
09.2018 - 04.2021
- Devised and implemented strategies for engaging with team to achieve goals.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Monitored financial performance and quickly adjusted measures to achieve profitability.
- Drafted operating and capital budgets.
- Proposed quantity vendor discounts for San Diego.
- Received favorable MOR, REAC and TCAC audits.
Regional Operations Manager
Greystar Property Management
09.2017 - 07.2018
- Enhanced regional performance by implementing proven management processes to increase revenue and curtail costs.
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Enforced compliance with local, state and federal regulations and company standards.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Trained and guided team members to maintain high productivity and performance metrics.
Senior Regional Manager
Friedman Integrated Real Estate Solutions
12.2012 - 11.2016
- Attracted, retained and developed top talent to enhance team performance.
- Defined revenue and sales targets and motivated staff to exceed expectations.
- Managed regional operations to develop teams and optimize workflows for maximum business results.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed senior-level personnel working in marketing and sales capacities.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
No Degree - Continued Studies | CPM Candidacy
Institute of Real Estate Management
Chicago, Illinois11.2026
Skills
- Risk Management
- Operations Management
- Data-driven decision-making
- Process Improvement
- Customer Service
- Negotiation and Conflict Resolution
- Analytical Thinking
- Attention to Detail
- Adaptability and Flexibility
- Effective Communication
- Teamwork and Collaboration
- Strategic Planning
Certification
- Current - Licensed CA DRE #02073867 - Renewal 11/2024
- Current - Licensed NMLS MLO #1963827 - Renewal 12/2024
Timeline
Senior Regional Manager
Aperto Property Management, Inc.
07.2022 - Current
Regional Director of Asset Management
Birtcher Anderson & Davis
10.2021 - 07.2022
Chief Operating Officer
A Vision Property Services, Inc.
04.2021 - 10.2021
Fairfield Residential
Senior Manager
09.2018 - 04.2021
Regional Operations Manager
Greystar Property Management
09.2017 - 07.2018
Senior Regional Manager
Friedman Integrated Real Estate Solutions
12.2012 - 11.2016
No Degree - Continued Studies | CPM Candidacy
Institute of Real Estate Management
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