Lori Frederick
Burr Oak,MI
Summary
Compassionate healthcare professional with background in medical assistance, known for high productivity and efficient task completion. Possess specialized skills in patient care, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams.
Overview
1
1
year of post-secondary education
6
6
years of professional experience
Work History
Phlebotomist/Lab Assistant
Sturgis Hospital
Sturgis, MI
01.2020 - 06.2026
- Collected venous and capillary blood specimens, ensuring high-quality samples for accurate diagnostics at Sturgis Hospital.
- Collected samples from patients for laboratory testing purposes.
- Verified patient identity using hospital protocols before specimen collection.
- Prepared collection supplies and maintained phlebotomy carts across care areas.
- Sanitized treatment rooms, sterilized equipment, and maintained supply readiness.
- Measured vital signs and took medical histories to prepare patients for examination.
- Scheduled appointments, managed follow-up calls, and organized daily office flow.
- Updated electronic health records with precise patient information and visit notes to support effective care coordination.
- Communicated patient instructions, referrals, and care plans with clear professionalism.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Arranged patient charts, documents, and medical supplies to streamline operations and support team workflow.
Education
Associate of Applied Science - Medical Assistant
Glen Oaks Community College
Centreville, MI 01.2027 - 05.2027
Phlebotomy Certification - Phlebotomy
Glen Oaks Community College
Centreville, MI 08.2016 - 05.2017
Skills
- Venipuncture and capillary puncture
- Specimen collection
- Laboratory procedures
- Patient care
- Vital signs
- Medical terminology
- Electronic health records
- Medical records handling
- Medical records maintenance
- Appointment scheduling
- Patient intake
- Paperwork processing
- Sanitation practices
- Infection control
- Quality assurance
- HIPAA compliance
- Adaptable approach
References
References available upon request.
Timeline
Associate of Applied Science - Medical Assistant
Glen Oaks Community College
01.2027 - 05.2027
Phlebotomist/Lab Assistant
Sturgis Hospital
01.2020 - 06.2026
Phlebotomy Certification - Phlebotomy
Glen Oaks Community College
08.2016 - 05.2017