Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Whitnee Hobbs

Wanette

Summary

Compassionate Phlebotomist with extensive experience at Purcell Municipal Hospital, skilled in venipuncture and patient care. Enhanced patient satisfaction through effective communication and meticulous specimen handling, achieving a significant reduction in wait times. Proven ability to adapt techniques for diverse populations while maintaining strict adherence to HIPAA compliance and infection control protocols.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Phlebotomist/Lab Assistant

Purcell Municipal Hospital
08.2022 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Organized daily work based on collection priority.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Conducted venipuncture and other CT procedures.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
  • Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
  • Enhanced patient experience by performing blood draws quickly and efficiently.
  • Improved patient comfort and trust with compassionate communication and professional bedside manner.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
  • Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
  • Adapted to diverse patient needs by employing variety of blood collection techniques.
  • Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
  • Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
  • Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
  • Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
  • Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
  • Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
  • Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
  • Reduced patient wait times by implementing effective appointment scheduling system.
  • Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
  • Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Verified patients' identification for proper sample collection.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Verified proper storage and transportation of specimens to laboratories.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Assisted in training and onboarding new phlebotomists.
  • Reviewed and processed requisitions for laboratory tests.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Participated in quality assurance and competency assessment initiatives.
  • Provided guidance and support to laboratory personnel.
  • Performed laboratory tests to assist physicians in diagnosis.
  • Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
  • Maintained documentation on tests performed in lab.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.

Phlebotomist

Citizen Potawatomi Nation Health Services
05.2018 - 08.2022
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
  • Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
  • Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Organized daily work based on collection priority.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Conducted venipuncture and other CT procedures.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Enhanced patient experience by performing blood draws quickly and efficiently.
  • Improved patient comfort and trust with compassionate communication and professional bedside manner.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
  • Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
  • Adapted to diverse patient needs by employing variety of blood collection techniques.
  • Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
  • Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
  • Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
  • Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
  • Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
  • Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
  • Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
  • Reduced patient wait times by implementing effective appointment scheduling system.
  • Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Verified patients' identification for proper sample collection.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Verified proper storage and transportation of specimens to laboratories.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Assisted in training and onboarding new phlebotomists.
  • Reviewed and processed requisitions for laboratory tests.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Provided guidance and support to laboratory personnel.
  • Performed laboratory tests to assist physicians in diagnosis.

Phlebotomy Team Lead

Department of Corrections
01.2015 - 05.2018
  • Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
  • Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
  • Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
  • Enhanced lab safety measures by conducting regular equipment maintenance and implementing updated protocols.
  • Reduced sample contamination risks through rigorous adherence to proper specimen handling techniques.
  • Served as a reliable source of information for colleagues seeking assistance or clarification on laboratory procedures or equipment use.
  • Improved laboratory efficiency by streamlining sample processing and data recording procedures.
  • Maintained accurate and up-to-date laboratory records, ensuring compliance with institutional guidelines and facilitating audits when necessary.
  • Facilitated timely completion of experiments by maintaining a well-organized workspace and efficient workflow.
  • Trained new laboratory personnel on standard operating procedures, ensuring consistent performance across team members.
  • Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
  • Managed inventory levels effectively by tracking supply usage and placing orders for required materials before depletion.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Inspected laboratory equipment to maintain good working condition for optimal results.
  • Trained new laboratory personnel to apply proper laboratory techniques and best practices.
  • Oversaw items in inventory and reordered before supplies diminished.
  • Adhered to laboratory safety procedures to maintain compliance with quality control standards.
  • Prepared samples for analysis by performing complex sample preparation tasks.
  • Monitored and documented safety standards to verify compliance.
  • Interpreted laboratory results to provide technical advice to scientists.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
  • Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
  • Participated in quality assurance and competency assessment initiatives.
  • Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
  • Maintained documentation on tests performed in lab.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Organized daily work based on collection priority.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Conducted venipuncture and other CT procedures.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
  • Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
  • Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Verified patients' identification for proper sample collection.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Verified proper storage and transportation of specimens to laboratories.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Monitored supply levels and placed orders for laboratory supplies.

Phlebotomist

Ada Adult Medicine
06.2011 - 05.2015
  • Contributed to positive patient experiences through empathetic communication skills during blood draws and sample collections.
  • Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
  • Conducted routine equipment maintenance checks, ensuring all devices were in proper working order for optimal patient care.
  • Collaborated with interdisciplinary teams of healthcare professionals to ensure smooth coordination of care plans involving blood testing requirements.
  • Increased laboratory efficiency by processing and organizing specimens in a timely manner.
  • Provided exceptional customer service to patients from diverse backgrounds, addressing concerns or questions related to their blood tests professionally and informatively.
  • Supported medical staff with accurate documentation and record-keeping of patients'' blood tests and results.
  • Improved patient comfort by employing efficient and gentle phlebotomy techniques.
  • Participated in quality assurance initiatives, consistently identifying areas for process improvement within the lab setting.
  • Aided in maintaining inventory levels of phlebotomy supplies, ensuring ample stock was available for uninterrupted services.
  • Reduced wait times for patients by efficiently completing pre-draw paperwork in electronic medical records system.
  • Maintained a clean and safe work environment, following proper infection control procedures to minimize risk of contamination.
  • Handled difficult venipuncture situations skillfully, adapting techniques as needed based on individual patient needs or anatomy variations.
  • Promoted patient safety by verifying identification, labeling samples correctly, and cross-checking information with requisition forms.
  • Developed and implemented strategies to improve phlebotomy processes.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Assisted in training and onboarding new phlebotomists.
  • Reviewed and processed requisitions for laboratory tests.
  • Provided guidance and support to laboratory personnel.
  • Performed laboratory tests to assist physicians in diagnosis.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Organized daily work based on collection priority.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Verified patients' identification for proper sample collection.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Verified proper storage and transportation of specimens to laboratories.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Collected blood samples in accordance with laboratory protocols and regulations.

Education

No Degree - Certificate For Phlebotomy

Northwestern Technical College
Calhoun, GA
10-2010

High School Diploma -

Wanette High
Wanette
05-2008

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Sample and specimen collection
  • Butterfly needle technique
  • HIPAA compliance
  • Patient confidentiality
  • Venipuncture expertise
  • Blood collection techniques
  • Specimen labeling procedures
  • HIPAA
  • Patient support
  • Blood culture collection
  • Capillary puncture
  • Data entry
  • Specimen preparation
  • Infection control
  • Quality control
  • Paperwork processing
  • Pediatric phlebotomy
  • Recording data
  • Patient preparation
  • Syringe method
  • Quality control guidelines
  • Sample storage
  • Geriatric phlebotomy
  • Skin puncture
  • Venipuncture and capillary puncture
  • Blood transfusions
  • Therapeutic phlebotomy
  • Sample labeling
  • Communication

Accomplishments

  • Improved blood collection process by preparing supplies to match patient load.
  • Educated 55 phlebotomy students on venipuncture and capillary puncture techniques.
  • Maintained compliance with OSHA, HIPAA, and CLIA standards.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of 6 staff members.
  • Oversaw team of 6 phlebotomists in lab processing over 100 samples daily.

Certification

  • phlebotomy certificate - 2010
  • DPT - Donor Phlebotomy Technician
  • PT - Phlebotomy Technician

Timeline

Phlebotomist/Lab Assistant

Purcell Municipal Hospital
08.2022 - Current

Phlebotomist

Citizen Potawatomi Nation Health Services
05.2018 - 08.2022

Phlebotomy Team Lead

Department of Corrections
01.2015 - 05.2018

Phlebotomist

Ada Adult Medicine
06.2011 - 05.2015

No Degree - Certificate For Phlebotomy

Northwestern Technical College

High School Diploma -

Wanette High

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Whitnee Hobbs