Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Lori Gardner

Hampton,VA

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

20
20
years of professional experience

Work History

Store Manager

GNC, General Nutrition Center
08.2010 - Current
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Responsible for maintaining accurate inventory of over $75,000 in product.

Associate/Manager on Duty

JOANN Fabrics And Crafts
05.2004 - 11.2014
  • Mentored junior team members, contributing to their professional growth and skill development.
  • Responsible for ordering stock and maintaining inventory levels

Education

High School Diploma -

Ralston High School
Ralston, NE
06.1980

Skills

  • Maintain accurate inventory
  • Cash management accuracy
  • Providing excellent customer service
  • Self motivated

Additional Information

I'm former military, where I held a top secret security clearance.

I worked in a casino in Las Vegas where I was licensed by the state and bonded.

I spent 6 years volunteering with the Boy Scouts and 6 years with high school band and JRROTC

Timeline

Store Manager

GNC, General Nutrition Center
08.2010 - Current

Associate/Manager on Duty

JOANN Fabrics And Crafts
05.2004 - 11.2014

High School Diploma -

Ralston High School

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Lori Gardner