Hi, I’m
Lori Gattuso
Licensed Esthetician
Waxhaw,NC
Summary
Passionate and knowledgeable licensed esthetician with a strong focus on client satisfaction. Skilled in recognizing and treating various skin conditions and concerns. Dedicated to developing customized treatment plans for at-home care that cater to each individual client. Possesses a positive and upbeat demeanor, excelling in driving sales and revenue while providing exceptional customer service. Experienced in leading teams and working collaboratively. Enjoys helping people and has a great ability to educate clients on proper skincare and aesthetic treatments. Ultimate goal is to build long-term relationships with clients, ensuring their continued satisfaction and trust. Loves education and training and embraces learning new skills.
Overview
24
years of professional experience
1
Certification
Work History
Massage Envy Spa
Licensed Esthetician
03.2022 - Current
Job overview
- Provided customized facials , chemical peels, peel alternatives, microdermabrasion, dermaplaning, waxing and other advanced treatments to address various skin concerns & needs.
- Consistent with all infection control by implementing standard safety practices such as handwashing and utilizing PPE when needed as well as sanitizing & disinfecting all tools, implements, & equipment as per standard EPA guidelines after each service.
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Make detailed notes about services performed, guests current skin condition, medications, products used during service, reactions if any, and products recommended and purchased for at home use.
- Facilitated lasting relationships with return clients built on trust, knowledge, and results.
- Executed personal & thorough skin analysis to determine a more personalized treatment plan for the clients current service and future services as we'll as retail products for at home professional care.
Get Glowy With Lori
Licensed Esthetician
05.2021 - 02.2022
Job overview
- Accepting clients for facials, peels, peel alternatives, microdermabrasion, derma planing, nano needling, waxing, eye lash lifts & brow lamination
- Assessing clients skin to recognize skin types & conditions and to customize all treatments to the clients individual needs
- Maintain all safety and infection control guidelines by sanitizing & disinfecting equipment to ensure a safe working environment.
- Advised clients on proper home-care regimens.
- Created repeat business by developing long-term relationships with regular customers.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
Stronghold Fence
Vice President of Project Operations
01.2007 - 01.2022
Job overview
- Stronghold Fence Company was a small family owned and operated Company. As vice president and co-owner the first interaction with the customer was very important to provide a helpful and warm atmosphere from the first call.
- Daily calender and estimate updates, answering customer concerns and questions and resolving issues with materials, ordering materials, and keeping track of day-to-day operations to maintain that business is running smoothly
- Help customers with HOA approvals and surveys. Work to create an effective schedule to maximize the time each job takes to complete
- Take care of all licensing, permits, accountant information, payroll, banking, and recorded expenses.
- Negotiated contracts with vendors and suppliers for, equipment and services.
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Shapers Beauty Supply
Counter Manager/Makeup Artist
09.2001 - 10.2002
Job overview
- Manage counter and associates
- Order product and attend to customer needs
- Apply make up & teach application
- Recommend skin care for individual client needs
- Attend yearly conferences to see up & coming trends and purchase new products.
Macys/Chanel
Sales Associate/Makeup Artist
06.2000 - 06.2001
Job overview
- Make up artist, skin care and cosmetic specialist
- Recommended & put together proper skin care protocols for skin care guests
- Taught customers make up application and tricks while assisting in color choices.
Education
Suffolk Community CollegeSelden, NY
Some College (No Degree) from American Sign Language
Academy of Nails And EstheticsCharlotte, NC
License from Esthetics
12.2020
Skills
- Micro Dermabrasion
- Derma planing
- Peels
- Facial waxing
- Brow & Lash Lamination, tinting
Accomplishments
- Was honored to be chosen in April of 2023 by my manager and franchise owner to attend the Massage Envy Summit and Convention in Colorado for Education with Jan Marini and to receive another Derma planing certification with PCA Skin to provide that treatment to Massage Envy Clients.
- I was honored again In May 2024 to receive a nomination from my manager and franchise owner for Esthetician of the Year, 2025 for my region.
Certification
- Licensed Esthetician, North Carolina State Board Of Cosmetic Examiners, 04/01/21, 12/01/21
- Certified Dermaplane Pro Trained Professional, Dermaplane pro, 02/01/21, Present
- Barbicide certified, 02/01/20, Present
- PCA Skin Peel Certified Professional, 07/01/21, Present
- PCA Skin Dermaplane Certified Professional 4/23, Present
- Beautiful Brows and Lashes Brow Lamination, & Last Lift Certification 12/01/21, Present
- The Detailist Brow Lamination, Waxing, Mapping Master Class, Currently working toward certification
Assessments
- Verbal communication, Highly Proficient, 12/01/21, Speaking clearly, correctly, and concisely
- Customer focus & orientation, Expert, 12/01/21, Responding to customer situations with sensitivity
Personal Information
Title: Licensed Esthetician
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Licensed Esthetician
Massage Envy Spa
03.2022 - Current
Licensed Esthetician
Get Glowy With Lori
05.2021 - 02.2022
Vice President of Project Operations
Stronghold Fence
01.2007 - 01.2022
Counter Manager/Makeup Artist
Shapers Beauty Supply
09.2001 - 10.2002
Sales Associate/Makeup Artist
Macys/Chanel
06.2000 - 06.2001
Suffolk Community College
Some College (No Degree) from American Sign Language
Academy of Nails And Esthetics
License from Esthetics