Lori Graham
Mansfield
Summary
Performance-oriented and dedicated to maintaining agility, responsiveness and efficiency of Division 8 operations. Successful history bringing in staff, improving operational strategies and boosting team performance through procedures. Articulate and encouraging leader with decisive nature and forward-thinking approach.
Overview
31
31
years of professional experience
Work History
Project Manager / Engineer
Unified Door And Hardware Group (Commercial Hardware)
McKinney
08.2020 - Current
- Prepare and review engineering specifications, scopes of work, schedules of payments and other documents.
- Control engineering detailng activities to maintain work standards, adhere to timelines and meet quality assurance targets.
- Determine and schedule priorities as required to progress engineering work.
VP, Operations
RJT Door & Service, Inc.
Cedar Hill
11.2019 - 06.2020
- Increased efficiency by analyzing data and maximizing opportunities for improved productivity across several areas.
- Supervised daily operations of supplier operation.
- Identified opportunities to improve business process flows and overall departmental productivity.
- Evaluated product development strategy effectiveness and prepared alternative approaches to exceed goals.
- Implemented policies and standard operating procedures for continuous improvement.
- Developed and implemented daily operations plans such as employee assignments and accounting strategies.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
- Streamlined and enhanced corporate accounting and operations system by strengthening communications with vendors.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Established performance goals for employees and provided methods for reaching milestones.
- Controlled daily business operations by devising and deploying short and long-range strategies to grow profitability and accomplish objectives.
Project Manager
DFW Door & Hardware
Grand Prairie
07.2006 - 10.2019
- Managed projects through managing costs, schedule and performance.
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Managed all phases of project from sell to final completion.
- Modified and directed project plans to meet organizational needs through value engineering.
Senior Project Manager
Total Opening Systems Company (Buell Door Company)
Dallas
06.2000 - 07.2006
- Detailed Sold projects for Doors, Frames, and Hardware.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Kept project on schedule and within budget while serving as project leader.
- Created full-scope cost estimates for bid builds and design-build projects.
- Developed and tested models of alternate designs and processing methods to assess feasibility, operating condition effects, possible new applications and necessity of modification.
- Read and interpreted blueprints, technical drawings, schematics and computer-generated reports for Division 8.
- Verified construction documentation conformed to quality assurance standards and client requirements.
Detailer/Estimator/Project Manager
DFW Door & Hardware
Arlington
06.1995 - 05.2000
- Estimated Doors, Frames, and Hardware for Division 8 specs.
- Detailed projects for Division 8.
- Project Management
Education
Bachelor of Science - Business Management
University of Phoenix (Dallas On Campus)
Dallas, TXUndergraduate Studies
Georgia State University
Atlanta, GASkills
- Policy and procedure development
- Manage staff adherence to policies
- Recruiting and Hiring
- Operations Management
- Contract Management
- Employee relations and conflict resolution
- Relationship building with general contractors and vendors
- Cost reduction strategies
- Staff Management
- Customer relations
- Contract Negotiation
Personal References
Mick Gapen (214) 502-7115
Will Chisum (817) 994-6540
Jose Rivas, (682) 444-0525
Affiliations
Association of Professional Women in Construction (APWC)
Timeline
Project Manager / Engineer
Unified Door And Hardware Group (Commercial Hardware)
08.2020 - Current
VP, Operations
RJT Door & Service, Inc.
11.2019 - 06.2020
Project Manager
DFW Door & Hardware
07.2006 - 10.2019
Senior Project Manager
Total Opening Systems Company (Buell Door Company)
06.2000 - 07.2006
Detailer/Estimator/Project Manager
DFW Door & Hardware
06.1995 - 05.2000
Undergraduate Studies
Georgia State University
Bachelor of Science - Business Management
University of Phoenix (Dallas On Campus)