Lori Granados
Victoria,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Floor Associate
JCPenney
Victoria, TX
04.2022 - Current
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Performed inventory counts on a regular basis to ensure accuracy of stock levels.
- Stocked shelves with merchandise according to company guidelines.
Beauty Sales Associate
JCPenney
Victoria, TX
09.2023 - 09.2024
- Opened and closed cash registers by counting money, separating charge slips and balancing drawer.
- Informed clients of current sales promotions to boost sales.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Assisted customers in finding appropriate skin care solutions by recommending specific products.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Education
GED -
Victoria College
Victoria, TX08-2025
Skills
- Organization
- Purchase orders
- Point of sale operation
- Sales and promotions
- Interpersonal communication
- Issue refunds
- Calm demeanor
- Creative thinking
- Listening skills
- Purchase packaging
- Store maintenance
- Reliability
- Return and Exchange Handling
- Visual merchandising
- Reading comprehension skills
- Ability to lift 40 pounds
- Multitasking capacity
- Retail Sales Experience
- Freight operations
- Barcode scanning
- Hand-eye coordination
- Stocking shelves
- Physical stamina
- Package handling
- Heavy lifting
Timeline
Beauty Sales Associate
JCPenney
09.2023 - 09.2024
Floor Associate
JCPenney
04.2022 - Current
GED -
Victoria College