Lori Grant
New Britain,CT
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
AT&T sales rep
AT&T
New Britain, CT
01.2023 - 02.2023
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Cultivated interpersonal skills by building positive relationships with others.
Postal Worker
Postal Office
Hartford , CT
11.2022 - 12.2022
- Used automated mail processing equipment to sort and collate mail.
- Maximized employee performance by setting effective objectives and standard practices.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Improved operations through consistent hard work and dedication.
Security Officer
Tactical Security
Columbia, SC
07.2022 - 08.2022
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Security Guard
American Security of Greenville, LLC
Columbia , SC
02.2022 - 06.2022
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Oversaw entry and exit of up to 100 employees and visitors daily.
Cashier
Family Dollar
Columbia, SC
11.2021 - 03.2022
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Collected and authorized payments of guests.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Mentored new team members on sales software system operation.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked personal identifications during alcohol and tobacco sales.
Security Guard/Dispatcher
Defender Services
Columbia, SC
01.2021 - 09.2021
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Reported irregularities such as fire and safety hazards to maintenance.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Sales Rep
Cutco
Columbia, SC
12.2020 - 01.2021
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Increased sales by offering advice on purchases and promoting additional products.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Documented customer interactions using SalesForce to capture data in processing system.
- Set up calendar with customer birthdays and other special events for personal touch.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
Cashier
Piggly Wiggly
Columbia, SC
09.2019 - 12.2020
- Counting money, cashing checks, money order, lottery
- Checked personal identifications during alcohol and tobacco sales.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Processed customer refunds and exchanges according to established guidelines.
Landscaper, Carlos Landscaping
Columbia, SC
07.2019 - 09.2019
- I cut grass cut down trees
- Cut down weeds
Columbia, SC
02.2014 - 05.2019
- I’ll feed them
- Watch the kids while the parents out
- Play with them
- Put the kids to sleep
- Take them outside to play or do some walking
Education
High School Diploma -
WJ Keenan High School
11.2018 - 06.2020
Skills
High Availabilityundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
AT&T sales rep
AT&T
01.2023 - 02.2023
Postal Worker
Postal Office
11.2022 - 12.2022
Security Officer
Tactical Security
07.2022 - 08.2022
Security Guard
American Security of Greenville, LLC
02.2022 - 06.2022
Cashier
Family Dollar
11.2021 - 03.2022
Security Guard/Dispatcher
Defender Services
01.2021 - 09.2021
Sales Rep
Cutco
12.2020 - 01.2021
Cashier
Piggly Wiggly
09.2019 - 12.2020
Landscaper, Carlos Landscaping
07.2019 - 09.2019
High School Diploma -
WJ Keenan High School
11.2018 - 06.2020
02.2014 - 05.2019
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