Lori Grillo
Holland,USA
Summary
Highly motivated, self-starter with vast experience in office and retail environments Exceptional organizational and interpersonal skills Outstanding customer service skills and precise problem solving capabilities
Overview
30
30
years of professional experience
Work History
Office Worker/Auditor
T J Maxx Store
09.2021 - Current
- Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
Shift Supervisor/Sales Associate
CVS Pharmacy
04.2018 - 09.2021
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
Auditor/Administrative Assistant
Yankee Spirits
07.1998 - 02.2018
- Reconciled cash drawers, maintained and balanced internal bank and prepared daily deposits
- Front-end Manager with 4 or more cashiers, performing voids, returns and lottery functions while providing outstanding customer service
- Performed all office tasks such as filing, faxing, data entry, scheduling appointments and answering phone calls.
Administrative Assistant
American Express Financial
03.1995 - 06.1998
- Opened and closed the office, scheduled appointments with clients, and greeted customers
- Created client portfolios, performed all office tasks such as filing, faxing, data entry and answering phones
Education
Diploma - General Studies
Southbridge High School
06.1984
Skills
- Microsoft office
- Customer service
- QuickBooks
- Data Entry
- Auditing
- Filing
- Office Administration
- Microsoft Outlook
- Phone Etiquette
- Supervising Experience
- Office experience
- Cash Handling
Timeline
Office Worker/Auditor
T J Maxx Store
09.2021 - Current
Shift Supervisor/Sales Associate
CVS Pharmacy
04.2018 - 09.2021
Auditor/Administrative Assistant
Yankee Spirits
07.1998 - 02.2018
Administrative Assistant
American Express Financial
03.1995 - 06.1998
Diploma - General Studies
Southbridge High School
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