Lori Hanley
Syracuse,Utah
Summary
Detail-oriented professional with extensive experience in customer service, people management, sales, and client relations. Former Loan Officer and Claims Officer with a strong background in relationship building, cold calling, and customer advocacy. Known for exceptional communication skills, organization, and a self-motivated work style. Brings a positive, professional temperament when working with the public and managing multiple priorities.
Overview
33
33
years of professional experience
Work History
Certified Personal Trainer
Lifelong Fitness
Kaysville, UT
05.2020 - Current
- Coach clients on proper exercise techniques and nutrition to support long-term health goals
- Design customized workout and nutrition programs based on individual needs and abilities
- Motivate and guide clients to improve strength, fitness, and overall wellness
- Build strong client relationships to encourage consistency and progress
Homemaker & Family Manager
Utah
01.1999 - 01.2020
- Managed household budgeting, scheduling, finances, and daily logistics
- Coordinated school schedules, extracurricular activities, and family commitments
- Led and organized PTA events including book fairs and end-of-year programs
- Recruited, scheduled, and supervised volunteers for school functions
- Developed strong leadership, organization, and multitasking skills.
Marketing Director
My Chauffeur Limousine
Illinois
01.1997 - 01.1999
- Conducted cold calling to businesses to generate new clients and promote services
- Developed marketing strategies to grow business and retain current customers
- Maintained long-term relationships with corporate and repeat clients
- Followed up with prospects to secure ongoing service agreements
Loan Officer
Carlton Mortgage Services Inc.
Palatine, IL
01.1993 - 01.1995
- Built relationships with realtors through sales calls and networking
- Pre-qualified customers and guided them through loan applications
- Structured and brokered loans with various lenders
- Implemented marketing strategies to increase referrals and business growth
Education
Bachelor of Business Administration -
Roosevelt University
Chicago, IL01.1994
Skills
- Customer Service & Client Relations
- Sales & Cold Calling
- People Management & Coaching
- Organization & Multitasking
- Marketing & Relationship Building
- Budgeting & Scheduling
Timeline
Certified Personal Trainer
Lifelong Fitness
05.2020 - Current
Homemaker & Family Manager
01.1999 - 01.2020
Marketing Director
My Chauffeur Limousine
01.1997 - 01.1999
Loan Officer
Carlton Mortgage Services Inc.
01.1993 - 01.1995
Bachelor of Business Administration -
Roosevelt University