Overview
Work History
Education
Skills
Timeline
Generic
Lori A Hansen

Lori A Hansen

Calabash,NC

Overview

38
38
years of professional experience

Work History

Full Time Deli Associate

Food Lion
Calabash, NC
06.2022 - Current

Complete orders by slicing, weighing, packaging and pricing meats and cheeses.

Sanitize and keep work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.

Communicate effectively with deli counter customers to answer questions and make recommendations.

IMC LEVEL II

Brunswick County Department of Social Services
Bolivia, NC
01.2018 - 03.2022

Responsibilities include intake of client applications for Family/Children Medicaid, Food and Nutrition Services, and Energy Assistance.

Interview clients in agency and phone applications to request/verify eligibility, key and process in NCFAST, and manage all applications.

Patient Advocate

Bolder Healthcare
Brunswick Novant Hospital, Bolivia
01.2017 - 01.2018

Responsibilities include obtaining patient applications for Adult and Family Medicaid in the Emergency Department.

Meet with patients to determine eligibility for Charity Care and Disability.

Work with County DSS agencies in providing applications and verifications to assist patient/clients with medical needs.

IMC LEVEL II

Brunswick County Department of Social Services
Bolivia, NC
12.2013 - 01.2017

Responsibilities include intake of client applications for Family/Children Medicaid, Food and Nutrition Services, and Energy Assistance.

Interview clients in agency request/verify eligibility, key and process in NCFAST, and manage all applications.

Assistant Manager Customer Service

WT COX SUBSCRIPTIONS
Shallotte, NC
01.2007 - 04.2013

Assist in the management of the Customer Service Department including remote Specialists.

Conduct numerous staff meetings/trainings, staff evaluations, and resolution of account related issues while maintaining positive customer relations.

Assisted with the management of Government, Embassy, VA Medical, and Major accounts including Fed Link.

Classroom Teacher

Brunswick County Board of Education
Bolivia, NC
01.2003 - 06.2006

Self-Contained teacher fourth-grade level responsible for all classroom duties including planning, managing, conferencing, and administering tests, etc.

Coordinator of school wide remedial reading program in charge of ordering, compilation of test data, and monitoring of teacher performance.

President of the Parent Teacher Organization in charge of planning and executing monthly meeting and fund-raising events.

Classroom Teacher

Wall Township Board of Education
Wall, NJ
01.1986 - 06.1999

Self Contained Classroom Teacher second grade and fifth grade students. Held conferences with parents to address questions, discuss academic progress and encourage learning goals. Administrator of Latch Key Student Program, mentor of student teachers, district Math Facilitator, Administrator of Summer School teacher workshops.

Education

Master of Arts - Education

GEORGIAN COURT UNIVERSITY
Lakewood, NJ
05-1991

Bachelor of Science - Elementary Education

ELIZABETHTOWN COLLEGE
Elizabethtown, PA
05-1985

Skills

  • Customer Relationship Management (CRM)
  • Professional Telephone Demeanor
  • Clerical Support
  • Adaptive Team Player
  • Calendar Management
  • Strong Mature Work Ethic

Timeline

Full Time Deli Associate

Food Lion
06.2022 - Current

IMC LEVEL II

Brunswick County Department of Social Services
01.2018 - 03.2022

Patient Advocate

Bolder Healthcare
01.2017 - 01.2018

IMC LEVEL II

Brunswick County Department of Social Services
12.2013 - 01.2017

Assistant Manager Customer Service

WT COX SUBSCRIPTIONS
01.2007 - 04.2013

Classroom Teacher

Brunswick County Board of Education
01.2003 - 06.2006

Classroom Teacher

Wall Township Board of Education
01.1986 - 06.1999

Master of Arts - Education

GEORGIAN COURT UNIVERSITY

Bachelor of Science - Elementary Education

ELIZABETHTOWN COLLEGE
Lori A Hansen