Sales Team Support Specialist offering expertise in CRM processes, data analysis, and problem-solving. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Hi, I’m
Lori Hewkin
Warrenton,MO
Summary
Overview
25
years of professional experience
Work History
First Bank
Sales Administration Specialist
05.1999 - 01.2024
Job overview
- Championed the adoption of new software tools including FIS IBS, Marketing Suite, and Salesforce that streamlined workflows across multiple departments such as Retail, Commercial, Wealth, and Client Experience.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Collaborated with cross-functional teams to achieve project goals on time.
- Created and managed project plans, timelines and budgets.
- Coordinated and executed sales and marketing campaigns to generate new leads and sales opportunities.
- Developed strong relationships and partnerships through consistent communication and attentive service.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Collaborated with internal departments to align sales and marketing campaigns.
- Developed and managed relationships with key partners to drive growth, implement processes, and complete projects.
- Collected, arranged, and mapped information into CRM system in order to report on specific objectives.
Goldenrod Showboat
Sales and Marketing Assistant
08.1998 - 04.1999
Job overview
- Organized and oversaw events and conducted informational and historical tours,
- Created customized marketing materials to promote show schedule.
- Managed leads and revised and executed client contracts.
- Utilized specialized software to capture and process data to prepare sales reports.
- Responded to general inquiries from staff and clients via mail, e-mail and fax.
- Contacted prospective customers through phone calls and emails to develop business.
Education
Sanford Brown CollegeSaint Charles, MO
Diploma in Interactive Multimedia from Interactive Multimedia
03.1999
University Overview
Southwest Missouri State UniversitySpringfield, MO
Bachelor of Science from Education
05.1994
University Overview
Skills
- Expert in Salesforce
- Expert in Salesforce, Marketing Suite, BIC and other reporting applications
- Data analysis
- Project Planning and Management
- Process Analysis and Improvement
- Idea Development and Brainstorming
- Issue Research
- Program Evaluation
- Analytical Thinking
- Cross-functional collaboration
- Training and development
- Organizational skills
Accomplishments
Accomplishments
2022 Everest Award Winner - nominated by peers for living company values
Timeline
Sales Administration Specialist
First Bank
05.1999 - 01.2024
Sales and Marketing Assistant
Goldenrod Showboat
08.1998 - 04.1999
Sanford Brown College
Diploma in Interactive Multimedia from Interactive Multimedia
Southwest Missouri State University
Bachelor of Science from Education