Lori Keenan
Olathe,KS
Summary
I am a highly-motivated individual with 30+ years experience working with people, not only in my current field, but retail and customer service settings. I demonstrate excellent communication, organization and interpersonal skills. I have experience working with difficult people and making sound, educated decisions to problem solve.
Overview
26
26
years of professional experience
Work History
Juvenile Diversion / Probation Officer
Johnson County Government
1998.11 - Current
- Addressed public questions, complaints and requests to provided necessary assistance.
- Community liaison with schools, non-profit organizations, counselors and community resources
- Evaluated client risks and needs to improve overall service to clients
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Matched client needs to local resources
- Gathered, organized and input information into client database.
- Completed reports and compiled data regarding client progress and office procedures
Education
Bachelor of Science - Sociology
Kansas State University
Manhattan, KSSkills
- Retail Sales & Operations
- Retail Merchandising
- Reliability and punctuality
- Customer Service & Dispute Resolution
- Problem-Solving
- Cooperative and Team Player
Timeline
Juvenile Diversion / Probation Officer
Johnson County Government
1998.11 - Current
Bachelor of Science - Sociology
Kansas State University
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