Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Customer-focused professional with successful 28-year career in healthcare sector. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Program Manager Backup
Select Rehabilitation
11.2022 - Current
Identified program obstacles and communicated possible impacts, assisting with collaboration to decrease financial burden on facility. Created program to decrease costs for equipment by 20%.
Interacted with customers and clients to identify business needs and requirements.
Coached team members on productivity strategies to accomplish challenging goals.
Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
Participated in vendor selection and management process for program initiatives.
Director of Rehabilitation Services
Park Vista Nursing And Rehabilitation
10.2021 - 11.2022
Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.
Developed programs appropriate to needs of residents in facility to achieve highest feasible level of functioning in addition to increasing revenue 40% for department.
Maintained appropriate and adequate staffing and scheduling of residents on caseloads. Increased staffing by 50% to meet needs while balancing budget to reach revenue goals monthly.
Liaised with patients, families and support departments to adequately plan for patient rehabilitation needs.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Spearheaded and implemented new projects to expand scope of engagement.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Traveling Physical Therapist Assistant
RehabCare
01.2019 - 10.2021
Followed all HIPAA rules and regulations regarding patient confidentiality 100% of time.
Monitored patient progress and adapted treatment plans to reflect changes.
Maintained care continuity through multidisciplinary teamwork and collaboration, decreasing length of stay by 2 days average.
Improved patient mobility using passive and active therapeutic exercises, reaching POC goals 5 days on average before planned DC.
Adapted exercises to suit varied ages and abilities for personalized patient care with improved compliance on discharge.
Communicated with physicians to provide updates on patient care.
Educated families and caregivers on treatment program for improved at-home support with decreased return.
Education
Bachelor's Of Science - Health Sciences
Kaplan College - Indianapolis
Indianapolis, IN
05.2016
Associates Of Applied Science - Physical Therapy
Kent State University
East Liverpool, OH
05.1995
Skills
Operations Management
Personnel Management
Revenue Growth
Critical Thinking
Program Leadership
Employee Scheduling
Certification
PMP - Project Management Professional, January 2024