Lori Matlock

• Coordinated staff schedules to optimize resource allocation and minimize downtime.
• Assisted in daily operations, ensuring smooth workflow and efficient staff management.
• Implemented inventory control procedures, reducing discrepancies and improving stock accuracy.
• Developed training materials to enhance employee onboarding and operational understanding.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Increased sales through effective merchandising strategies and targeted promotions.
• Oversaw daily operations to maintain store cleanliness and organization.

balanced cash drawers at end of shifts to ensure accurate financial reporting managed safe deposits by opening and closing accounts to maintain security and trust coordinated store stocking and ordering to ensure optimal product availability for customers

Supervised daily store operations, ensuring compliance with company policies and procedures.

Trained and mentored new employees on inventory management and customer service standards.

Managed cash handling procedures, maintaining accuracy in transactions and financial records.

• Developed and implemented strategies to enhance store performance and revenue growth.
• Led daily operations to ensure efficient service delivery and customer satisfaction.
• Trained and mentored team members on company policies and best practices.
• Monitored inventory levels, ensuring timely restocking of products to meet demand.
• Streamlined processes for staff scheduling, improving workforce efficiency and coverage.
• Collaborated with management to identify areas for operational improvements and cost reductions.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
• Improved customer satisfaction by resolving complaints and inquiries promptly.