Lori Maurer
Chillicothe,IL
Summary
Dynamic legal assistant with a strong work ethic and exceptional communication skills, honed at Athena Herman Law, LLC. Proven track record in streamlining document management and enhancing client satisfaction through effective case support. Adept at multitasking and maintaining confidentiality, ensuring timely resolution of legal matters while fostering a collaborative team environment.
Overview
29
29
years of professional experience
Work History
Attendant
McCosh, LLC
Chillicothe, IL
09.2017 - Current
- Ensured cleanliness and organization of workspace to enhance operational efficiency.
- Operated machinery safely while adhering to all safety protocols and regulations.
- Assisted in training new staff on equipment usage and best practices for daily operations.
- Monitored inventory levels, reporting shortages to management for timely replenishment.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Provided exceptional customer service by promptly addressing guest needs and requests.
- Utilized strong interpersonal skills to establish rapport with guests.
- Maintained cleanliness and organization in all guest areas to ensure pleasant environment.
- Handled cash transactions accurately, providing guests with prompt billing services.
- Greeted customers and offered them assistance.
- Promptly responded to all requests for assistance.
Legal Assistant
Athena Herman Law, LLC
Peoria, IL
12.2019 - 02.2026
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
- Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
- Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
- Improved efficiency in document production and management through introduction of advanced software tools.
- Streamlined office operations and reduced retrieval time by implementing efficient filing system for both physical and digital records.
- Contributed to client retention by delivering exceptional support services and maintaining high levels of satisfaction.
- Revised and finalized letters, briefs, and memos.
- Developed polished motions and briefs to support litigation processes and court proceedings.
- Assisted attorneys with case preparation and document organization to ensure efficient workflow.
- Drafted and filed legal documents, ensuring compliance with court regulations and deadlines.
- Managed client communications, providing updates on case progress and addressing inquiries promptly.
- Organized case files and maintained accurate records for easy access by legal team members.
- Collaborated with clients to gather necessary information, streamlining the intake process for new cases.
- Reviewed contracts and agreements for accuracy, identifying potential issues before attorney review.
- Coordinated scheduling of meetings, court dates, and depositions to optimize attorney calendars effectively.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
- Assisted in trial preparation by organizing exhibits, preparing witness lists, and coordinating trial logistics.
- Increased team efficiency by coordinating schedules, managing court dates, and ensuring timely filing of legal documents.
- Optimized document management processes, leading to quicker access to critical information during case preparation.
- Improved client satisfaction with prompt and effective communication regarding case updates and inquiries.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Enabled successful case outcomes by accurately compiling and organizing evidence and supporting documentation.
- Contributed to positive work environment by offering comprehensive support to attorneys and staff, including document management and meeting coordination.
- Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
- Contacted clients to schedule appointments and discuss progress of cases.
- Communicated pertinent information to clients via phone, email, and mail.
- Produced legal documents such as briefs, pleadings and appeals.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Interviewed clients to obtain information relevant to cases.
Legal Assistant
Benassi & Benassi, P.C
Peoria, IL
07.1997 - 12.2019
- Assisted attorneys with case preparation and document organization to ensure efficient workflow.
- Conducted legal research to support case strategies and enhance knowledge of relevant statutes.
- Drafted and filed legal documents, ensuring compliance with court regulations and deadlines.
- Managed client communications, providing updates on case progress and addressing inquiries promptly.
- Organized case files and maintained accurate records for easy access by legal team members.
- Collaborated with clients to gather necessary information, streamlining the intake process for new cases.
- Reviewed contracts and agreements for accuracy, identifying potential issues before attorney review.
- Coordinated scheduling of meetings, court dates, and depositions to optimize attorney calendars effectively.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
- Assisted in trial preparation by organizing exhibits, preparing witness lists, and coordinating trial logistics.
- Increased team efficiency by coordinating schedules, managing court dates, and ensuring timely filing of legal documents.
- Streamlined communication between legal team members, fostering collaborative work environment.
- Optimized document management processes, leading to quicker access to critical information during case preparation.
- Improved client satisfaction with prompt and effective communication regarding case updates and inquiries.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Enabled successful case outcomes by accurately compiling and organizing evidence and supporting documentation.
- Contributed to positive work environment by offering comprehensive support to attorneys and staff, including document management and meeting coordination.
- Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
- Contacted clients to schedule appointments and discuss progress of cases.
- Communicated pertinent information to clients via phone, email, and mail.
- Produced legal documents such as briefs, pleadings and appeals.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Interviewed clients to obtain information relevant to cases.
Education
High School Diploma -
Illinois Valley Central District 321
Chillicothe, IL05-1978
Skills
Strong work ethic
Team player attitude
Reliability and punctuality
Cleanliness and hygiene
Cleaning procedures
Cash handling experience
Workstation cleaning
Customer request handling
Customer service
Excellent communication
Time management
Multitasking
Customer satisfaction
Timeline
Legal Assistant
Athena Herman Law, LLC
12.2019 - 02.2026
Attendant
McCosh, LLC
09.2017 - Current
Legal Assistant
Benassi & Benassi, P.C
07.1997 - 12.2019
High School Diploma -
Illinois Valley Central District 321