Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori Miland

Ruskin,Florida

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

9
9
years of professional experience

Work History

Retail Associate (Tampa Bay Buccaneers)

Fanatics
01.2019 - Current
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.

Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.

  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
  • Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.

Retail Associate (Tampa Bay Buccaneers)

Aramark
01.2015 - 12.2018
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
  • Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.
  • Contributed to visual merchandising efforts, creating eye-catching displays that showcased featured products effectively.
  • Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.

Education

Bachelor of Science - Journalism

Syracuse University
Syracuse, NY
05.1978

Skills

  • Verbal and Written Communication
  • Self-Directed Learning
  • Cash Register Operations
  • Strong Communication and Interpersonal Skills
  • Customer Traffic Management
  • Inventory Replenishment
  • Setting Up Booths
  • Retail Knowledge
  • Team Cooperation
  • Company Guidelines
  • Excellent Written and Verbal Communication

Timeline

Retail Associate (Tampa Bay Buccaneers)

Fanatics
01.2019 - Current

Retail Associate (Tampa Bay Buccaneers)

Aramark
01.2015 - 12.2018

Bachelor of Science - Journalism

Syracuse University
Lori Miland