Lori Parsons
Dayton,OH
Summary
Dynamic professional with a proven track record at Fuyao Glass America and Marco's pizza, excelling in operations management and staff training. Recognized for enhancing workflow efficiency and fostering team motivation, while ensuring compliance with quality standards. Adept at strategic planning and decision-making, driving successful outcomes in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Print Room Operator
Fuyao Glass America
Dayton, OH
06.2024 - Current
- Handled confidential materials discreetly, ensuring secure printing processes were followed throughout production cycles as per client requirements.
- Conducted quality control checks on finished products, verifying accuracy against original order specifications before delivery.
Associate Manager
Marco's Pizza
Mason Ohio
08.2021 - 03.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Wing Certified Trainer
Buffalo Wild Wings
Miamisburg, OH
09.2017 - 02.2022
- Streamlined the onboarding process for new employees by developing a standardized wing certification program.
- Promoted a culture of continuous improvement by encouraging open communication between staff members regarding challenges faced during daily operations related to wings preparation.
- Upheld food safety standards by regularly reviewing new policies and guidelines with staff members, ensuring full understanding and compliance across the board.
- Enhanced customer satisfaction by providing comprehensive training on wing preparation and presentation techniques.
Associate Manager
Fazoli's Restaurant
Dayton, OH
11.2015 - 08.2018
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Established strong relationships with key stakeholders, fostering collaboration and mutual support.
- Optimized workflow processes to reduce bottlenecks and increase overall effectiveness.
- Delivered comprehensive reports on key performance indicators, driving data-driven decision-making among leadership teams.
Education
Diploma -
West Carrollton High School
West Carrollton, OH05.2008
Skills
- Staff management
- Strategic planning
- Negotiation
- Operations management
- Staff training and development
- Customer service
- Team leadership
- Task delegation
- Goal setting
- Decision-making
- Money handling
- Staff development
Timeline
Print Room Operator
Fuyao Glass America
06.2024 - Current
Associate Manager
Marco's Pizza
08.2021 - 03.2025
Wing Certified Trainer
Buffalo Wild Wings
09.2017 - 02.2022
Associate Manager
Fazoli's Restaurant
11.2015 - 08.2018
Diploma -
West Carrollton High School