Lori Peterson

Balancing weekly bookwork for one of our four stores. Processing payroll (Insperity). Accounts receivable (entering charges and payments into Quickbooks). Matching AP invoices. Checking in department invoices and balancing weekly statement for our warehouse (Excel). Going over paperwork and training with new hires and entering them in the system (Insperity). Recording money orders into Excel.

• Stock and straighten HBC department. Print out and check off invoices. Order the department. Customer service on a daily basis. Work in new items and build displays.

• Figuring tax returns for clients. Customer service. Scheduling appointments. Answering tax questions.

• Kept well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
• Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
• Promoted physical, academic and social development by implementing diverse classroom and outside activities.
• Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
• Consulted with parents to build and maintain positive support networks and support continuing education strategies.
• Educated students in foundational concepts such as shapes, numbers and letters.
• Gave one-on-one attention to children while maintaining overall focus on entire group.
• Ordered and restocked classroom supplies.
• Left job after getting Covid in January 2021 and having many complications until I was able to work again in September. I was actually considered employed by Emmanuel until May.

• Communicated directly with parents and prospective parents to achieve success for children.
• Maintained fun, interactive, clean and well-organized classroom.
• Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
• Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
• Promoted physical, academic and social development by implementing diverse classroom.
• Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
• Consulted with parents to build and maintain positive support networks and support continuing education strategies.

• Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
• Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
• Performed inventory control, such as counting and stocking merchandise.
• Blocked and faced products on displays and shelves in accordance with company policy.
• Answered customer questions and provided detailed product information.

• Entered numerical data into databases with speed and accuracy using 10-key pad.
• Prepared source data for computer entry by compiling and sorting information.
• Processed customer and account source documents by reviewing data for deficiencies and errors.
• Completed daily data back-up to secure records.
• Left job after the birth of my second child in October 2003 and remained a stay-at-home mom until July 2010.

• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Monitored security and handled incidents calmly.
• Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
• Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
• Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Left job after the birth of my first child in November 2000. I didn’t go back to work until October 2002.