Lori Puckett
Colorado Springs,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Human Resources Manager
E.G.O. North America
Newnan, Georgia
09.2018 - 10.2021
- Developed and implemented HR policies aligned with E.G.O. North America's objectives.
- Administered benefits programs, ensuring compliance with regulations and employee satisfaction.
- Resolved employee relations issues through effective communication and conflict resolution strategies.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Created job postings, tracked applicants and maintained applicant database.
- Identified, screened and interviewed potential employees.
- Held exit interviews and documented information discussed with employees.
- Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
- Ensured compliance with federal, state and local employment laws.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
- Developed and implemented recruitment strategies to attract qualified candidates.
- Assisted in developing succession planning strategies for key positions within the organization.
- Assisted in employee recruitment, hiring and interview processes.
- Attended conferences, workshops and special events to recruit qualified candidates for company.
- Scheduled random drug testing for employees to diminish regularity risks.
- Launched innovative incentive program to achieve low turnover rate in highly competitive market.
Human Resource Administrator
E.G.O. North America
Newnan, GA
07.2014 - 09.2018
- Managed employee onboarding and orientation processes for new hires.
- Maintained accurate employee records in HR information systems.
- Supported recruitment efforts by screening resumes and scheduling interviews.
- Conducted exit interviews to gather feedback from departing employees.
- Maintained employee records, ensuring accuracy and confidentiality of all documents.
- Managed benefits programs such as health insurance plans, retirement accounts.
- Developed job postings for open positions and managed applicant tracking system
- Processed bi-weekly and monthly payroll
Office Manager
Southern Automatic Machinery
Fayetteville, GA
07.2004 - 11.2011
- Managed daily office operations and maintained efficient workflow procedures.
- Organized and maintained office supplies and equipment inventory.
- Assisted in onboarding new employees and training programs.
- Implemented filing systems to enhance document retrieval efficiency.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Coded and entered daily invoices with in-house accounting software.
- Maintained confidential records relating to personnel matters.
- Processed bi-weekly payroll and maintained payroll records
General Manager
Jameson Inn
Newnan, Georgia
09.1999 - 04.2004
- Oversaw staff recruitment, training, and performance evaluations.
- Coordinated guest services to enhance customer satisfaction.
- Monitored financial budgets and controlled expenses effectively.
- Ensured compliance with health and safety regulations consistently.
- Collaborated with vendors to maintain quality supplies and services.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created schedules and monitored payroll to remain within budget.
- Tracked monthly sales to generate reports for business development planning.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Forecasted customer demand to set prices or credit terms for goods or services.
Assistant Manager
Jameson Inn
Bainbridge, Georgia
08.1994 - 09.1999
- Assisted in managing daily hotel operations and staff schedules.
- Trained new team members on hotel policies and procedures.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained accurate records of sales transactions using point-of-sale systems.
Education
Bainbridge High School
Bainbridge, GeorgiaSkills
- Management skills
- Highly efficient in Accounts Receivable & Payables
- Multiple years of Payroll experience
- Time management
- Problem Solving
- Effective Communication
- Customer Service
Timeline
Human Resources Manager
E.G.O. North America
09.2018 - 10.2021
Human Resource Administrator
E.G.O. North America
07.2014 - 09.2018
Office Manager
Southern Automatic Machinery
07.2004 - 11.2011
General Manager
Jameson Inn
09.1999 - 04.2004
Assistant Manager
Jameson Inn
08.1994 - 09.1999
Bainbridge High School