Open To Work
Lori Richards
Administrative Assistant
Casselberry,FL
Work Preference
Summary
Highly motivated professional, with years of proven experience in a variety of business environments. Looking to utilize my strong organizational, communicative and team building skills for your organization.
Professional finance coordinator, well-versed in accounts receivable management. Proven ability to enhance billing efficiency and support financial stability through precise record-keeping and effective dispute resolution. Known for strong team collaboration and adaptability in dynamic environments, consistently ensuring accurate and timely financial operations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Dedicated Accounts Receivable Coordinator
Sentry Management
Longwood, FL
11.2020 - 04.2026
- Was responsible for assisting all Vice Presidents, Division Managers and Community Association Mangers and their Boards in the South Region with all of their Accounts Receivable needs. Including updating and auditing accounts, billing assessments, interest and late fees, processing payments, investigating missing payments working with all other department’s maintain accurate financial records.
Marketing Assistant, Move-In Coordinator
John Knox Village of Central FL, Inc.
Orange City, FL
02.2017 - 11.2020
- Work with future residents in selecting decor pkg. for new home at JKV, assisting them in all areas of their move.
- Responsible for creating and updating weekly Inventory, Depositors’ and Scheduled Move-In Reports.
- Answering all resident, management and vendor questions promptly and kindly to assure all expectations are met.
- Create all closing paperwork and collect all balances necessary to move-in. Do invoicing for several vendors.
Assistant to Community Association Manager
Sentry Management
Groveland, FL
08.2015 - 02.2017
- Assisted Community Association Manager (CAM) in all aspects of managing a 700-acre property.
- Acted as liaison between the Board of Directors, vendors & homeowners, keeping all insurances updated.
- Completed board packets, financials, budgets and violation letters, took minutes at monthly board meetings.
- Answered all resident emails & phone calls in a timely manner, maintained all resident files.
Housing Management Assistant/ Resident Relations
Medina Metropolitan Housing Authority
Medina, OH
08.2007 - 12.2015
- Liaison between Housing Manager and 600 residents.
- Performed monthly exterior property inspections to assure all government buildings were maintained.
- Meet with directors, managers and supervisors weekly to review move in and out status.
- Listen to and resolve tenant complaints, provide consultation and advice as needed.
- Provide a variety of events monthly for residents including health expos, special guest speakers and entertainment.
Building Receptionist for Human Service Building
Medina County Commissioners
Medina, OH
09.2005 - 08.2007
- Oversaw the daily operations for the entire building that housed four different county agencies.
- Managed reservations for three conference rooms and took meeting minutes as needed.
- Received, sorted and delivered all U. S. and inter-county mail, commuting to three different county buildings each day.
Customer Service Supervisor
Northwest Airlines
06.1985 - 07.1989
- Managed ticket and gate areas, overseeing 10-15 employees and hundreds of passengers.
- Maintained clear communication between control tower, flight crew, maintenance, baggage handlers, ticket agents and passengers to ensure on-time performance of flights.
Education
Associate of Science -
Henry Ford College
Dearborn, MI06-1985
Skills
- Strong in Outlook, Microsoft Word, Microsoft Suite, Excel, PowerPoint
- Years of exceptional in a variety of work settings, creative, organized and can communicate clearly
- Always looking to do the job smarter while keeping company objectives, loyal & compassionate in all I do
- Builds strong working relationships with others leading to a high level of acceptance, cooperation and mutual respect
Certification
Housing Quality Standards Specialist, 2012
Timeline
Dedicated Accounts Receivable Coordinator
Sentry Management
11.2020 - 04.2026
Marketing Assistant, Move-In Coordinator
John Knox Village of Central FL, Inc.
02.2017 - 11.2020
Assistant to Community Association Manager
Sentry Management
08.2015 - 02.2017
Housing Management Assistant/ Resident Relations
Medina Metropolitan Housing Authority
08.2007 - 12.2015
Building Receptionist for Human Service Building
Medina County Commissioners
09.2005 - 08.2007
Customer Service Supervisor
Northwest Airlines
06.1985 - 07.1989
Associate of Science -
Henry Ford College