Lori Risse
Random Lake,Wisconsin
Summary
Experienced professional with strong leadership and relationship-building skills. Experience with all age groups from youth to senior citizens. Experience with customer service. Strong desire to keep things clean and organized.
Overview
25
25
years of professional experience
Work History
Guest Services Leade
Wade House - Wisconsin Historical Society
03.2022 - Current
- Trained employees on Counter-Point and ACME and assigned duties. Point of Sale Systems.
- Ensure all visitors are properly ticketed and admission fees collected.
- Sell tour tickets, monitor ticket sales to limit each group according to policy.
- Provide assistance and guidance to guests in a courteous and professional manner.
- Perform opening and closing procedures for all duty stations.
- Answer all incoming calls and answer questions.
- Maintain displays in a neat and attractive manner.
- Maintain the cleanliness of the gift shop.
- Handle food sales in an efficient and accurate manner.
- Handle all banking for the Wade House Historic Site.
Middle School Teacher
Random Lake School District
08.1999 - 06.2022
- Provided one-on-one attention to students, while maintaining overall focus on entire group.
- Kept classroom organized, clean and safe for students and visitors.
- Completed in-service and additional training to maintain professional growth.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Utilized various technology platforms to enhance virtual learning experiences during remote instruction periods, ensuring continued academic progress despite challenging circumstances.
- Mentored new teachers to help them acclimate to the school culture and implement effective teaching strategies.
- Assigned daily lesson plans designed to motivate students and allow for creativity.
- Enhanced classroom management and fostered a positive learning environment through consistent communication with students, parents, and colleagues.
- Identified signs of emotional or developmental problems in students.
- Student Council Advisor: Election of officers, fundraisers and community activities.
- Forensics Coach: Head Speech Coach
- Washington D.C. Trip Coordinator: Plan and implement Middle School trips to Washington D.C.
Education
Bachelor of Arts - Elementary Education
Cardinal Stritch University
Milwaukee, WI01.1991
Skills
- Strong written and verbal communication skills
- Critical Thinker
- Coaching abilities
- Self-motivated
Timeline
Guest Services Leade
Wade House - Wisconsin Historical Society
03.2022 - Current
Middle School Teacher
Random Lake School District
08.1999 - 06.2022
Bachelor of Arts - Elementary Education
Cardinal Stritch University
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