Lori Robinson
Learning & Development Professional
Orlando,FL
Summary
Innovative and results-driven Learning & Development Professional with extensive experience in training facilitation, learning management system (LMS) administration, coaching, and performance improvement. Adept at delivering engaging training programs, fostering a culture of continuous learning, and aligning training initiatives with business objectives. Excels in virtual and in-person training delivery, adult learning facilitation, coaching, and strategic program development.
Overview
23
23
years of professional experience
8
8
Certificates
Education
Master of Arts - Organizational Leadership
Bachelor of General Studies - undefined
Computer Applications and Networking - undefined
Skills
Software Training & User Adoption
Corporate Training & Facilitation
LMS Administration & Training Analytics
Virtual & Classroom Training Delivery
Adult Learning & Performance Improvement
Change Management & Stakeholder Engagement
Coaching & Employee Development
Microsoft Office Suite & Training Platforms
Project Planning
Client Relationship Management
Scope Management
Project Scheduling
Work History
Senior E-Commerce Delivery Manager
FocusPoint
01.2022 - Current
- Designed and facilitated training programs to enhance customer onboarding and software adoption
- Developed training materials, instructional guides, and e-learning resources to improve user proficiency
- Conducted live and virtual software training sessions for client implementation
- Managed LMS administration and training analytics to assess effectiveness
- Led HR & payroll system training, ensuring seamless adoption and integration of new platforms
Director of Operations and Talent Development
Mobile DataSoft Inc.
01.2010 - 01.2022
- Designed and led contractor onboarding and training programs to ensure seamless software adoption
- Developed workforce training materials, best practices, and process documentation
- Conducted coaching and skills assessments to enhance end-user engagement with platforms
- Delivered client-facing training sessions on software solutions and system functionality
- Led workforce planning initiatives, balancing workloads and optimizing resource allocation
Training Specialist
J.D. Irving
01.2008 - 01.2010
- Led the implementation and training for Oracle LMS, supporting 20,000 employees
- Conducted technical training for enterprise software solutions
- Created training documentation and instructional guides to improve system usability
Trainer & LMS Administrator
Skillsoft
01.2002 - 01.2008
- Managed LMS administration and delivered global software training
- Provided technical training and real-time support for system users
- Created e-learning resources and facilitated new hire onboarding sessions
Certification
Corporate Trainer Certified, MSI