Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Lori Rossi

Lexington,KY

Summary

Driven Hospitality Specialist with talent for maintaining customer satisfaction while assisting with reservations and special requests. Successful in helping customers plan special events through exceptional industry knowledge and catered recommendations for venues and vendors. Flexible with upbeat demeanor and commitment to client satisfaction.

Overview

4
4
years of professional experience

Work History

Hospitality Manager

Sedona Taphouse
Lexington, KY
08.2018 - Current
  • Increased customer service ratings significantly through personable service.
  • Scheduled work hours for 120 employees to achieve adequate manpower coverage.
  • Offered appropriate reservation options based on expected attendees when coordinating events.


Education

Bachelor of Arts - Education

Domincan College
Orangeburg, NY
08.2001

Skills

  • Guest Relations Management
  • Accounts Payable and Accounts Receivable
  • Event Support
  • Hospitality Management
  • Food Safety and Sanitation
  • Service Quality
  • Solution Coordination
  • Event Staffing
  • Personnel Supervision
  • Table Setting

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Hospitality Manager

Sedona Taphouse
08.2018 - Current

Bachelor of Arts - Education

Domincan College

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Lori Rossi