Lori Scarberry
OLD DOMINION FREIGHT LINE
Ellenton,USA
28
years of professional experience
Dedicated employee with over 25 years of service administering and maintaining various safety and operational roles. Positive personality that relates to all varieties of people cultivating a constructive and supportive environment for employees.
Work History
Pick up & Delivery Clerk/Customer Service Clerk
8 Years 11 Months- Overages, Shortages, and Damages Clerk
- Located overages, shortages and damaged freight including Hazmat materials
- Prepared required paperwork and repackaged OS&D freight to ensure compliance and minimize handling errors
- Researched and resolved OS&D freight issues
- Maintained accurate daily and weekly OS&D freight records and reports to support center management decisions
- Delivered quality customer assistance to enhance service experience and resolve inquiries effectively
District Comprehensive Health and Safety Process Supervisor
4 Years 3 Months- Facilitated OSHA compliance and regulatory training to ensure workforce adherence and safety standards
- Created comprehensive safety processes to enhance workplace compliance
- Assisted in conducting annual audits to enhance accuracy and compliance with safety regulations
- Responded to incidents and critical situations to identify root causes and implement effective resolutions
- Provided assistance and support for accurate and precise annual audits
On-Road Supervisor
4 Years 11 Months- Developed and facilitated new driver training classes to enhance onboarding experience
- Managed on-road performance and efficiency to ensure compliance with operational standards
- Conducted audits during on-job supervision rides to verify adherence to UPS policies and procedures
Health and Safety Specialist
8 Years- Compiled and distributed health and safety records for compliance and monitoring purposes
- Created Days Away Restricted Time report to analyze injury report timeliness and track associated costs
- Developed and implemented safety protocols to minimize workplace hazards.
- Conducted regular safety audits to ensure compliance with OSHA regulations.
- Provided training sessions for staff on health and safety best practices.
Part-time Operations Supervisor
1 Year 7 Months- Supervised employees in Next Day Air operation to ensure timely processing
- Delivered ongoing feedback and support to enhance employee performance
- Supervised daily operations, ensuring compliance with safety protocols and company policies.
- Coordinated team activities to optimize workflow and improve operational efficiency.
- Trained and mentored staff on best practices for package handling and delivery processes.
Education
- Business Logistics
- Business
- General
Skills
Freight handling
Logistics management
Operational management
Workflow optimization
Quality assurance
Problem resolution
Customer service
Customer training
Team management
Timeline
Pick up & Delivery Clerk/Customer Service Clerk
OLD DOMINION FREIGHT LINE
09.2017 - CurrentRead More
District Comprehensive Health and Safety Process Supervisor
UNITED PARCEL SERVICE
05.2013 - 08.2017Read More
On-Road Supervisor
UNITED PARCEL SERVICE
06.2008 - 05.2013Read More
Health and Safety Specialist
UNITED PARCEL SERVICE
06.2000 - 06.2008Read More
Part-time Operations Supervisor
UNITED PARCEL SERVICE
11.1998 - 06.2000Read More
Columbus State University
from General
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Franklin University
from Business
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Ohio Christian University
from Business Logistics
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