Lori Schubring
Summary
Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities, and generating sales.
Overview
24
24
years of professional experience
Work History
Small Business Owner
Wild Birds Unlimited - Wausau
08.2008 - 08.2022
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Achieved consistent growth with careful planning and execution of business development initiatives.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Implemented innovative inventory management practices to minimize stockouts and reduce overhead costs.
Divisional Quality Manager
Cequent Trailer Products
05.1998 - 03.2007
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Streamlined production processes by identifying areas for improvement and implementing corrective actions.
- Improved quality processes for increased efficiency and effectiveness.
- Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Education
Bachelor of Science - Industrial Management
UW Stout
Menomonie, WI05-2005
Skills
- Small business operation
- Vendor relations
- Business marketing
- Project management
- Financial planning
- ISO compliance
- Vision implementation
- Customer service
- Decision-making
- Desktops, laptops, and mobile devices
- Inventory tracking and management
- Goal setting
Timeline
Small Business Owner
Wild Birds Unlimited - Wausau
08.2008 - 08.2022
Divisional Quality Manager
Cequent Trailer Products
05.1998 - 03.2007
Bachelor of Science - Industrial Management
UW Stout
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