Accomplished Correctional Probation Officer with a proven track record in crisis management and de-escalation techniques, demonstrated during tenure at the Florida Department of Corrections. Excelled in courtroom testimony and substance abuse interventions, significantly enhancing community safety and offender rehabilitation. Skilled in both emergency response and building trust within the community. Correctional Officer with 12 year history in corrections with superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts.