Lori White
Johnson City,TN
Summary
Highly organized professional with proven track record in coordinating complex tasks and ensuring seamless operations. Adept at managing schedules, resources, and stakeholders to achieve project goals effectively. Renowned for fostering teamwork and adapting to dynamic environments, making significant contributions to organizational success.
Overview
17
17
years of professional experience
Work History
Assembly Worker
A.O. Smith Water Heater
10.2020 - Current
- Assembly worker
- Electric line , Scanning order sheet and putting name tag sticker and contract stickers on tanks.
- Having to keep with orders change overs for different stickers.
- Gas line, working base pads.
- Having to keep up with each order to number each paid and lab the 1st pad in each order.
- Having to assemble pad
- Completed assigned tasks quickly to decrease production time.
- Increased overall productivity with attention to detail, ensuring precise alignment of components during assembly process.
- Visually inspected devices for defects and placed defective items into reject bin.
- Demonstrated adaptability by quickly learning new procedures as systems evolved or updated equipment was introduced.
- Improved assembly efficiency by implementing streamlined processes and optimizing workstation layouts.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Completed tasks on time to meet quality and safety standards.
Temp Worker Assembly
Staffmart
05.2020 - 10.2020
- Worked temporary though staffmark at A.O. Smith Water Heater in Johnson city TN.
- Worked different jobs on assembly line.
- Worked 6 months then A.O Smith haired me on full time.
Unit Clerk
Christian Care Center Of Bristol
11.2019 - 05.2020
- In charge of scheduling residents for there upcoming appointments and rescheduling.
- In charge of residents transportation to appointments.
- In charge of tell residents family about appointments and conform if they are transporting them to appointments.
- Transported residents to appointments in company van when other Transportation failed.
- Managed appropriately 30 to 40 going calls a day.
- Faxed appropriately 20 times Transported request to offices day, some days follow up call.
- Search new appointments in system everyday, reprint appointments everyday to update Transportation.
- Helped pick up medical papers to be scan in our data system.
- Was the back personal to Scan medical documents in data system.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Obtained and organized medical records for office visits and scheduled labs.
- Performed various administrative tasks by filing, copying and faxing documents.
Diagnostic File Room Coordinator
Johnson City Med Center Ballad Health
01.2009 - 12.2019
- Worked file room for a year before coming File room Coordinator
- Responsibilities are answering the phone, while handling out-patients at the front desk
- We had approximately 150 to 200 out-patients Schedule daily.
- Managed approximately 80 incoming and outgoing calls per day
- I put order in the computer and have patients fill out there paper work
- Answer question about patients exams best I can
- I also have to deal with ABN, When the ICD codes do not match
- Also when no signatures on orders or wrong orders that may have got passed admitting, I had to call and get them fixed.
- Try to help solve issue in waiting room or orders, so we don't have to get manager involved
- Make CDs for patients that come and request or right after they have finished there exam
- We also do a lot of request for CD from other DR offices
- Fax reports to floor or offices
- Help Pull order for the next day
- I also do scheduling for my department
- Entered data, generated reports, and produced tracking documents.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Cashier Customer Service Desk
Lowe’s
01.2008 - 01.2010
- Started out front cashier worked my way to Customer Service where I enjoy helping others
- Responsibilities are to take care of the customer as well as answering phones and taking special orders
- Managed appropriately 60 to 100 incoming calls per
- Giving directions and return items if needed
- Some cleaning up at night when closing
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
Education
B.S - Studio Art, Criminal Justices
ETSU
Johnson City, TN01.2006
High School Diploma -
Science Hill High School
Johnson City, TN01.2001
Timeline
Assembly Worker
A.O. Smith Water Heater
10.2020 - Current
Temp Worker Assembly
Staffmart
05.2020 - 10.2020
Unit Clerk
Christian Care Center Of Bristol
11.2019 - 05.2020
Diagnostic File Room Coordinator
Johnson City Med Center Ballad Health
01.2009 - 12.2019
Cashier Customer Service Desk
Lowe’s
01.2008 - 01.2010
B.S - Studio Art, Criminal Justices
ETSU
High School Diploma -
Science Hill High School
Skills
- Customer service
- Multitasking and organization
- Data
- Document management
- Scheduling and calendar management
- Staff management
- Information collection
- Patient scheduling
- Medical terminology
- Patient registration
- Medical billing
- Problem-solving
- Time management
- Attention to detail
- Clear communication
- Team collaboration
- Adaptability and flexibility
- Workflow management
- Microsoft office
- Documentation and recordkeeping
- Phone and email etiquette
- Workflow planning
- Coordinator
Otherexperience
I have many computer skills and have worked with many different computer programs including Microsoft Office, the internet, Adobe Reader, and art-related programs like Macromedia Freehand and Photoshop. I have experience with various hospital programs, including Syngo Work Flow and SMS. I am great with people and children, have worked in customer service, and am skilled in multitasking. I also have experience in processing credit card payments and filling out applications.
References
- Tammy Ward, Clerical Central Paper & Supply's,423- 914-0693, Johnson City, TN, 37604
- Kristina Carter , AO Smith 941-451-1339, Bristol TN
- Julie Carder, Road Runner Store Manager,423- 202-0047, Johnson City, TN, 37604
- Jenny White, Citi Commerce Solutions, 423-571-1397, Kingsport, TN, 37661
Otherexperience
I have many computer skills and have worked with many different computer programs including Microsoft Office, the internet, Adobe Reader, and art-related programs like Macromedia Freehand and Photoshop. I have experience with various hospital programs, including Syngo Work Flow and SMS. I am great with people and children, have worked in customer service, and am skilled in multitasking. I also have experience in processing credit card payments and filling out applications.
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