Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Loria A. Diaz

Marlborough,MA

Summary

Proven expert in shipping and receiving with a track record of enhancing efficiency and accuracy at Maestro Technology Solutions. Skilled in warehouse safety and fostering teamwork, I consistently exceed performance metrics by prioritizing tasks effectively. My attention to detail and ability to streamline processes have improved shipping operations, contributing to heightened customer satisfaction.

Overview

11
11
years of professional experience

Work History

Shipping Clerk

Maestro Technology Solutions
01.2024 - 11.2024
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Streamlined document handling and resolved billing and delivery challenges through effective collaboration.
  • Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
  • Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
  • Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
  • Improved shipping efficiency by streamlining packing and labeling processes.

Shipping and Receiving Clerk

Ruland Manufacturing
10.2018 - 02.2023
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.

Fulfillment Expert

Target
12.2019 - 07.2021
  • Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
  • Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
  • Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
  • Ensured the safety of employees by maintaining a clean, organized work environment and following best practices in warehouse operations.

Assistant Store Manager

Boston Market
10.2013 - 02.2017
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Created and maintained safe and secure work environments for employees.

Education

High School Diploma -

Marlborough High School
Marlborough, MA
05.2013

Skills

  • Shipping and receiving
  • Workplace cleanliness
  • Shipping software
  • Warehouse safety
  • Labeling accuracy
  • Order management
  • Load preparation
  • Stock control
  • Teamwork and cooperation
  • Self-motivated and independent
  • Attention to detail
  • Time management
  • Punctual and reliable
  • Material handling equipment
  • Relationship building

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Elementary

Timeline

Shipping Clerk

Maestro Technology Solutions
01.2024 - 11.2024

Fulfillment Expert

Target
12.2019 - 07.2021

Shipping and Receiving Clerk

Ruland Manufacturing
10.2018 - 02.2023

Assistant Store Manager

Boston Market
10.2013 - 02.2017

High School Diploma -

Marlborough High School

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Loria A. Diaz