Dedicated and compassionate Registered Nurse with over two years of experience delivering comprehensive patient care in bedside, triage, and outpatient settings. Demonstrates exceptional composure under pressure, effectively managing challenging patients and high-stress situations with professionalism. Skilled in building rapport with diverse patient populations, fostering trusting relationships through empathetic communication and respect. Committed to enhancing patient outcomes by providing excellent customer service and personalized care.
My priority is patient safety during laser hair removal treatments. This starts with a thorough assessment, safe handling of laser equipment, patient education, and accurate documentation. I regularly offer non-pharmaceutical pain management techniques during treatments, and triage phone calls regarding treatment complications or concerns.
Provided care to women and infants during labor, delivery, and recovery. Whether in a birthing room or circulating in the operating room. This included patient education, medication administration, physical exams, vital signs checks, and fetal heart monitoring. In this position I also performed phone and in-person triage for expecting mothers.
Managing schedules, payroll, and our office’s daily functions. Communicating with client insurance companies to ensure coverage. I thoroughly enjoyed working in another side of healthcare in this mental health clinic, which offered therapy, nutrition counseling, acupuncture, and yoga.
Working in a family medicine clinic there were many different roles I took on: answering phone calls, sending notes to physicians, and nursing staff, scheduling appointments, obtaining prior authorizations, and I worked as super user during our transition to EPIC in 2020. I also took on a lead position in my last nine months, my team felt comfortable approaching me with questions and concerns.
Critical Thinking
Patient Education
Customer Service
EPIC
Working Under Pressure
Fast Learner
Problem Solving
Communication
EFM
Time Management