LORI ANN SCHULTEN-AMOS
Lilburn,GA
Summary
Strategic Human Resources Manager with 25 years of experience integrating HR functions into organizational strategies. Expertise spans logistics, manufacturing, and telecommunications, alongside financial management in payables, receivables, and payroll. Skilled in talent acquisition, employee relations, and performance management, with a strong focus on communication and leadership to enhance workplace culture and drive organizational success.
Overview
22
22
years of professional experience
Work History
Human Resource Manager
Allgood Plumbing
01.2025 - Current
- Oversaw daily HR functions including recruiting, full-cycle payroll, LOA administration, benefits coordination, and onboarding.
- Developed and implemented HR policies aligned with company goals.
- Handled employee relations issues, ensuring compliance with labor laws.
- Partnered with management to identify and address workforce planning and development needs.
- Conducted performance evaluations and provided constructive feedback to staff.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Protected sensitive employee and company information with utmost confidentiality and discretion.
Human Resource Business Partner
Millworks Expressions
01.2023 - 12.2024
- Led HR functions for Duluth and Fitzgerald locations, ensuring alignment with organizational goals.
- Mange HR functions of the subsidiary companies of Jade Group and JadeX.
- Developed employee relations strategies that strengthened workplace culture and boosted engagement.
- Advised management on HR policy compliance and best practices to optimize employee management.
- Collaborated with leadership on workforce planning and organizational development initiatives.
- Conducted performance evaluations to identify employee strengths and areas for improvement.
- Coached managers on best practices for effective management of their teams.
- Developed and delivered training programs for staff to ensure compliance with state and federal laws. based on changes with State and Federal Laws.
- Implement procedures and policies based on the Company Manual.
- Managed monthly job costing for each project.
- Entered and approved Accounts payable invoices in Sage.
Human Resource Senior Generalist
Marten Transport
02.2020 - 12.2022
- Improved employee retention by 35%.
- Managed all HR functions for multiple terminals from designated area.
- Worked closely with all levels of management and dedicated carriers.
- Managed multiple terminals in the Southeast Region.
- Maintain HR files, DOT files and handle all disciplinary functions while implementing the company’s policy and procedures.
- Oversaw compliance with safety regulations and company policies in transportation processes.
- Coordinated with department heads to develop processes that improved efficiency across departments.
- Provided guidance and support for staff members regarding their roles, responsibilities, and tasks.
- Assisted in training new staff on operational procedures and safety protocols.
- Managed multiple projects simultaneously while maintaining deadlines and budgets.
- Utilized problem solving skills to troubleshoot technical issues related to software applications or hardware devices.
Interim Terminal Manager
SAL SON LOGISTICS
09.2014 - 12.2019
- Managed the OTR and Regional division for Conley, GA, the dedicated accounts in Tampa and Miami, FL, Smithton, PA., and East Point, GA.
- Resolved safety issues and DOT violations in the Southeast Region for regional and dedicated accounts.
- Managed P & L statements for each division.
- Perform all Hiring functions and retention.
- Executed recruitment processes for drivers and non-driving staff across various locations.
- Coordinated onboarding, benefits, payroll, and disciplinary actions for all personnel.
- Payroll and HR files as well as compliance with the DOT rules and regulations.
- Benefit Coordinator for the Southeast Region.
- Maintained driver files to ensure compliance with DOT standards.
Office Manager
KITCHEN FRONTS OF GEORGIA
06.2010 - 09.2014
- Coordinated onboarding, payroll, billing, accounts payable and receivable, and general ledger management to support financial operations.
- Oversaw daily operations of cabinet manufacturing plant to ensure smooth workflow.
- Dispatched installers and facilitated material orders while maintaining communication with customers throughout job completion.
Director of Senior Human Resources & Finance
U.S. VOICE & DATA
07.2004 - 03.2010
- Managed benefits and payroll across all locations, overseeing staff development and training programs for personnel and management.
- Coordinated HR functions for four offices in Louisville, Lexington, Bowling Green, Kentucky, and Indianapolis, Indiana.
- Directed a team of 3 in the Finance Department, focusing on project and job billings from setup to completion.
- Coordinated new project and job billings to maintain accurate financial records. from set up to completion and drafted all lease/purchase agreements.
Education
BA - English and History
Spalding University
Louisville, KYMA - Liberal Studies
Indiana University Southeast
New Albany, INDOCTORATE - WOMENS STUDIES
Indiana University
Bloomington, INSkills
- Excellent written and communication skills
- Above average cognitive and judgement skills
- Department start-ups
- High growth in operations
- Instrumental in restructuring departments
- Extensive knowledge in state, federal and local employment laws in a Union Environment
- FMLA
- EEOC
- Workers Compensation
- Onboarding
- Training
- Recruiting
- Staff development
- Developing and revising policy and procedures
- Policy writing
- Performance evaluation
- Employee relations
- HR compliance
- Conflict resolution
- Employee training
- Time management
- Grievance handling and redressal
- HRIS management
- Performance appraisal
- Risk management
- Diversity and inclusion
- Policy making and enforcement
- Workforce improvements
- HR policies and procedures
Accomplishments
- DOT Certification as well as Alcohol and Substance on-site testing
- OSHA 30
- PHR Professional Human Resource Certification
- 4 years of Employment Law for Multiple states certified
- Certified Payroll Professional (CPP)
- Performance Evaluations and Performance Improvement Plan
- Retention at all levels by as much as 65%
- Proven track record of 100% employers won Unemployment Hearings in various states.
Systems Skills
MAS 90, Salesforce, Frontline, TMW, HRIS, UKG, Sage, Oracle, ADP, Paychex, Netchex, UltiPro, QuickBooks, Paycom, Paycor, Excellent written and communication skills, Above average cognitive and judgement skills, Department start-ups, high growth in operations and instrumental in restructuring departments, Extensive knowledge in state, federal and local employment laws in a Union Environment, FMLA, EEOC and Workers Compensation, Onboarding, training, recruiting, staff development, and developing and revising policy and procedures
Timeline
Human Resource Manager
Allgood Plumbing
01.2025 - Current
Human Resource Business Partner
Millworks Expressions
01.2023 - 12.2024
Human Resource Senior Generalist
Marten Transport
02.2020 - 12.2022
Interim Terminal Manager
SAL SON LOGISTICS
09.2014 - 12.2019
Office Manager
KITCHEN FRONTS OF GEORGIA
06.2010 - 09.2014
Director of Senior Human Resources & Finance
U.S. VOICE & DATA
07.2004 - 03.2010
BA - English and History
Spalding University
MA - Liberal Studies
Indiana University Southeast
DOCTORATE - WOMENS STUDIES
Indiana University