Summary
Overview
Work History
Education
Skills
Sing
Gym
Dog Breeder
Decorator
Timeline
Generic
Lorianna Brown

Lorianna Brown

Philadelphia,PA

Summary

I am a dedicated and proactive professional with a strong track record of leadership and reliability. My ability to take initiative, combined with a commitment to teamwork, has consistently enabled me to overcome challenges and drive success. My honesty and perseverance are cornerstones of my work ethic, and I am confident that my contributions will bring substantial value to your organization. I am eager to leverage my skills and experience to contribute positively to your team.

Overview

5
5
years of professional experience

Work History

Security Contractor

OPS Security
07.2022 - Current
  • Implemented secure communication channels for sensitive information exchange between team members and clients.
  • Provided key support to law enforcement agencies during investigations, sharing valuable insights and expertise.
  • Demonstrated adaptability in addressing evolving challenges within the industry while maintaining high levels of professionalism.
  • Enhanced security measures by conducting regular risk assessments and implementing updated protocols.
  • Provided detailed reports on incidents or suspicious activities, enabling swift action from relevant authorities when necessary.
  • Established trusted relationships with clients through clear communication channels and timely updates on ongoing projects or concerns.
  • Maintained a strong understanding of local laws and regulations related to security operations to ensure compliance at all times.
  • Prevented unauthorized access to high-profile facilities, utilizing advanced surveillance equipment and techniques.

DSL

Amazon
11.2023 - 08.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.

PSE Clerk

USPS
11.2019 - 11.2023
  • Facilitated timely delivery of packages by ensuring proper labeling and placement within designated sorting bins according to postal codes.
  • Maintained accurate records of mail volume processed, ensuring streamlined operations and timely delivery.
  • Loaded and unloaded shipping containers and vehicles.
  • Increased efficiency in mail handling by training new staff on USPS procedures and guidelines.
  • Upheld a professional demeanor when interacting with customers, coworkers, and supervisors to maintain a positive work environment.
  • Assisted customers with special services requests such as certified mail or insurance claims, fostering trust in the USPS brand.
  • Reduced errors in package deliveries by meticulously verifying recipient information and tracking numbers.
  • Provided exceptional customer service while addressing inquiries about postage rates, mailing regulations, and other postal matters.

Education

High School Diploma -

Southeast Guilford High School
Greensboro, NC
06.2017

Skills

  • Physical Security Expertise
  • Disaster Recovery Strategies
  • Workplace Violence Prevention
  • Fraud Prevention Strategies
  • Problem-solving skills
  • Customer Support
  • Data Entry
  • Customer Service
  • Communicating with clients
  • Inbound phone calls
  • Package handling
  • Multi-tasking Capabilities
  • Workplace Safety
  • Shipping and receiving
  • Deadline Management
  • Adherence to Policies
  • Team Leadership
  • Cleanliness and sanitation
  • Effective Communication

Sing

I've been able to sing since I was a little girl, it's always brought me peace.

Gym

Staying healthy and in shape will always be a must.

Dog Breeder

Dog Breeding is something I've always had a passion for. I absolutely love animals.

Decorator

Decorating has been a part of my life as soon as I was able to understand how to clean my room. My mom has gifted me with this hobby and I do it everyday.

Timeline

DSL

Amazon
11.2023 - 08.2024

Security Contractor

OPS Security
07.2022 - Current

PSE Clerk

USPS
11.2019 - 11.2023

High School Diploma -

Southeast Guilford High School

Similar Profiles

CREATE PROFILE
Lorianna Brown