Lorianna Yazzie

• Maintained classroom management to create a positive and productive learning environment.
• Developed rapport with students, promoting a safe space for open communication and learning.
• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

• Managed medication inventory and ensured accurate dispensing processes.
• Provided exceptional customer service, addressing inquiries about prescriptions and medications.
• Assisted pharmacists in preparing and labeling medications for patients.
• Reviewed medication orders for accuracy, ensuring high standards of patient safety.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
• Maintained accurate inventory levels for efficient pharmacy operations and cost control.
• Worked with computerized and automated systems for dispensing medications and editing new patient profiles.

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Enhanced classroom engagement through interactive teaching methods, such as group projects and hands-on activities.
• Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
• Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.

• Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Collected co-payments or full payments from customers.

Counted, measured, and compounded medications following standard procedures.

• Managed medication inventory, ensuring accurate stock levels and timely replenishment.
• Compounded and dispensed medications efficiently, adhering to safety protocols and regulatory standards.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Communicated directly with doctors offices via telephone, fax and email.
• Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.

• Answered incoming phone calls addressed questions from customers and healthcare providers.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Complete paperwork, enter prescriptions, insurance, or billing information into patient profiles.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

• Stocked, labeled, and inventoried medication to keep accurate records.
• Assisted in preparation, distribution, and storage of pharmaceuticals.
• Worked with computerized and automated systems for dispensing medications.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Maintained drug inventory levels by ordering necessary medications and supplies.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

• Counted and labeled prescriptions with correct item and quantity.
• Filled prescriptions, prepared prescription labels with absolute accuracy.
• Ensure the medication stock is adequate for daily fills
• Replenish stock and increase inventory in anticipation of need.
• Customer service to patients over phone, dropping off prescriptions and picking up medications/refills
• Reconstitute and dispense medications according to prescribed medication orders.
• Other duties as assigned

• Maintained and filled scriptpro machine daily, ensuring staff had 100% stock availability.
• Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
• Operate POS register, handling cash sales of over the counter medications.
• Communicated with patients to collect information about prescriptions, medical conditions and arrange consultations with pharmacists.
• Reviewed and verified customer information and insurance provider information.