ANDREW M SMITH
Coopersburg,PA
Summary
Accomplished and highly motivated college student with proven knowledge of customer communications, customer satisfaction and service delivery. Adaptable and detail oriented, with strong organization and prioritization abilities. Efficiently collaborates with others to develop strong relationships with customers and co-workers. Eager to leverage current skills to successfully fill the Summer 2022 Management Trainee Intern - Quakertown role at Enterprise Holdings.
Overview
10
10
years of professional experience
Work History
Food Runner/Expo
Melt Restaurant
Center Valley, PA
05.2021 - Current
- Managed speed of service for food orders while minimizing errors and complaints.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Cultivated warm relationships with customers.
- Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
Restaurant Busser
Kome Fine Japanese Cuisine
Center Valley, PA
06.2016 - 12.2020
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Trained new staff in role responsibilities.
Education
Bachelor of Science - Health Professions / Business Management
Temple University
Philadelphia, PA05.2023
Bachelor of Science - Biobehavioral Health / Nutrition - Transferred
Pennsylvania State University
University Park, PA12.2021
High School Diploma -
Southern Lehigh High School
Center Valley, PA06.2019
Skills
- Team Leadership
- Clear Communication
- Relationship Building
- Flexible and Adaptable
- Self-Motivation
- Customer Service
Timeline
Food Runner/Expo
Melt Restaurant
05.2021 - Current
Restaurant Busser
Kome Fine Japanese Cuisine
06.2016 - 12.2020
Bachelor of Science - Health Professions / Business Management
Temple University
Bachelor of Science - Biobehavioral Health / Nutrition - Transferred
Pennsylvania State University
High School Diploma -
Southern Lehigh High School