Lorice V. Jamison

Prepping foods for Cafe and catering. Worked the deli and driver.

• Prep meats and vegetables and sometimes cook for catering and daily meals.
• Sliced meat and cheeses, cut vegetables and make sandwiches for Deli
• Delivered goods and products to customer on time and in excellent condition.

Making and answering hundreds of calls from Vendors to provide medical rides for members with certain health insurances.

Respond to emails and input payments

• Provide customer support to external customers.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.

• Updated logs and tracking documents accurately and according to schedule requirements.
• Upheld high standards of professionalism and discretion when working with clients.
• Calculated bills, issued receipts and accepted payments.
• Stowed passenger items with care and concern to avoid damage or displeasure with handling.
• Checked in with dispatch service and updated with current location.
• Answered, scheduled and responded to reservation calls at specific times and locations.

• Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
• Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Maintained excellent attendance record, consistently arriving to work on time.

• Posted payments to accounts and maintained records.
• Communicated effectively with staff members of operations, finance and clinical departments.
• Processed and recorded new policies and claims.
• Checked documentation for accuracy and validity on updated systems.