Lorie Garcia
Spring Hill,FL
Summary
Detail-oriented Accounts Receivable/Payable and Administrative professional with 10 years of experience in billing, collections, accounts receivable/payable, payment processing, account reconciliation, customer service, and high volume documentation. Skilled in resolving billing inquiries, maintaining accurate financial records, HIPAA compliance, patient registration support, and cross functional collaboration.
Overview
10
10
years of professional experience
Work History
Enterprise Logistics Coordinator
Integrity Express Logistics
Tampa, Florida
09.2020 - Current
- Managed transportation portfolio of $5 million annually, served as primary contact for 30+ customer accounts, delivered exceptional customer service.
- Coordinate 200+ freight shipments weekly, utilizing ERP, TMS, and EDI systems to maintain shipment visibility, accurate documentation, and on-time delivery.
- Processed transportation invoices, accounts payable, accounts receivable, and reconciliations, ensured billing accuracy and timely payment.
- Investigated and resolved billing discrepancies, freight claims, and service exceptions through cross-functional coordination and carrier negotiations.
Accounts Receivable / Accounts Payable Clerk
Procare Transportation & Language Services
Tampa, Florida
03.2019 - 09.2020
- Managed full-cycle accounts receivable and accounts payable, including billing, invoicing, payment processing and account reconciliation.
- Monitored aging balances, researched discrepancies and followed up on unpaid invoices to improve collections.
- Processed invoices, posted payments, verified billing accuracy, and maintained complete financial records.
- Resolved customer billing inquiries, coordinated with internal departments to ensure timely resolution, and reconciled customer accounts, investigated payment discrepancies, and documented outcomes.
Student Admissions Representative
Roadmaster Driver School
Saint Petersburg, FL
01.2017 - 03.2019
- Served as the primary liaison between students, medical providers, and internal departments, resolving scheduling issues, documentation discrepancies, and customer inquiries.
- Maintained HIPAA-compliant confidential records and ensured accurate patient/student documentation through efficient high-volume data entry and record management.
- Liaised between students, medical providers, and internal departments to resolve scheduling issues, documentation discrepancies, and customer inquiries effectively.
- Coordinated patient registration, demographic verification, and payment processes while ensuring accuracy in a fast-paced healthcare environment.
Education
Wharton High School
Tampa, FLSkills
- HIPAA compliance
- Invoice processing
- Payment posting
- ERP/EDI systems utilization
- Transportation management
- SAP/Oracle experienced
Timeline
Enterprise Logistics Coordinator
Integrity Express Logistics
09.2020 - Current
Accounts Receivable / Accounts Payable Clerk
Procare Transportation & Language Services
03.2019 - 09.2020
Student Admissions Representative
Roadmaster Driver School
01.2017 - 03.2019
Wharton High School