Dynamic Child Program Team Leader with proven skills in case management, compliance monitoring, and team leadership. Known for effectively managing custody cases and supporting families to achieve positive outcomes.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Child Program Team Leader
Department of Children Services
Livingston, TN
02.2012 - Current
Led team of 5 to 6 staff in managing custody and non-custody cases, ensuring adherence to case management protocols.
Conducted performance reviews to evaluate individual progress, fostering professional development and enhancing team capabilities.
Reviewed daily and weekly reports to ensure compliance with supervision standards, maintaining program integrity and accountability.
Participated in court and child and family team meetings to support case management.
Case Manager 2
Department of Children Services
McMinnville, Tennessee
06.2005 - 02.2012
Assessed client needs to develop and implement individualized care plans that addressed specific challenges and goals.
Coordinated and integrated services with community resources and service providers to ensure comprehensive support for clients.
Conducted regular home visits to monitor client progress and support families.
Documented case notes and maintained accurate client records in databases.
Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
Attended court hearings as a representative of the organization.
Developed and maintained relationships with community resources and service providers.
Education
Bachelor of Science - Criminal Justice
Arizona State University
Tempe, AZ
12-2000
Skills
Case management
Care planning
Resource coordination
Compliance monitoring
Performance evaluation
Report analysis
Documentation and reporting
Critical thinking
Decision making
Team leadership
Teamwork and collaboration
Conflict resolution
Certification
Commissioner's Leadership Academy 2016
VeriTracks Blutag Monitoring Training January 2026
Child Protection Placement (CPEP Program) at Department of Families, Fairness and Housing (DFFH)Child Protection Placement (CPEP Program) at Department of Families, Fairness and Housing (DFFH)
Child & Family Program Specialist at United States Department of Health & Human ServiceChild & Family Program Specialist at United States Department of Health & Human Service