Summary
Overview
Work History
Education
Skills
Timeline
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Lorie Oliver-Clardy

Aurora,MO

Summary

Dynamic professional with a proven track record at Bargain Junction, enhancing customer satisfaction and streamlining operations. Excelled in customer service and computer skills, significantly improving operational efficiency. Demonstrated leadership by guiding teams towards high performance, with a keen eye for detail and robust decision-making capabilities.

Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

10
10
years of professional experience

Work History

Online Auction Associate

Bargain Junction
04.2023 - 07.2024
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Clerical Associate

Rose International (DFS)
06.2017 - 12.2017
  • Developed correspondence letters, memos, and emails.
  • Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations.
  • Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
  • Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.

Clerical Associate

Above All Temps (DFS)
05.2016 - 02.2017
  • Developed correspondence letters, memos, and emails.
  • Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations.
  • Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
  • Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.

General Manager

Missouri Loan Center
07.2015 - 03.2016
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Accounts Receivable Clerk

Domino Management Services
10.2014 - 08.2015
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.

Education

Associate of Applied Science - Accounting

Crowder College
Neosho, MO

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Leadership qualities
  • Customer interaction
  • Cash handling
  • Decision-making

Timeline

Online Auction Associate

Bargain Junction
04.2023 - 07.2024

Clerical Associate

Rose International (DFS)
06.2017 - 12.2017

Clerical Associate

Above All Temps (DFS)
05.2016 - 02.2017

General Manager

Missouri Loan Center
07.2015 - 03.2016

Accounts Receivable Clerk

Domino Management Services
10.2014 - 08.2015

Associate of Applied Science - Accounting

Crowder College
Lorie Oliver-Clardy